Booked with Thomas Cook for a 2 week holiday and had no problem with the tour operator - flights were good, plenty of leg room and decent food. The tour rep at the resort Ivan is local and very knowledgable. Our check in (and everyone else's) was delayed by 2-3hrs due to an issue with the linen and alot of... More

I just got back from Cuba today and had a wonderful vacation. My daughter got married at this resort and there were 32 people attending this event. I just read a previous review and it is like they were at a different resort than we were. This is not a 5 star resort but what it has is wonderful staff.... More

just returned from the sol cayo guillermo. Was lucky enough to share some wonderful experiences with some new found friends, my sis and the amazing lovely staff who work so very hard and always wear a smile. Special thankyou to Yaidal Villares the young man on beach who sang to us and works so very hard, Miguel who made us... More

Just a quick review as I can't bring mself to write a full account of our last week's stay yet as there were so many problems from first arriving and having to wait 5-1/2 hours in 100 degrees for our room, but I would like to warn you that although this hotel is probably on one of the best beaches... More

Me and my partner have just got back from a week here. We had a great holiday overall and we were very impressed with the hotel. There was a bit of a cock up when we arrived. We arrived early afternoon to the hotel but some problem with the rooms meant we had to wait around till 8pm till we... More

i stayed with my Husband at the hotel from the 22/04 - 06/05, where to begin with this hotel, it was brilliant, this was our second visit to the hotel. the staff are amazing a real credit to the hotel management. i must give a special mention to Lorents in the cubanito bar and the gardener Sixto, The beach is... More

This was our first time to cuba and we really enjoyed it, there are a few negative points about our stay so i'll start with those: The food at the buffet was repetative and from reading another review i also agree with, the chicken at the bbq was undercooked, we had some on our first day and seeing how pink... More

Good bang for your buck. Was there last september 2012 with my girlfriend. The staff is really cool and if you tip them it gets even better. The beach is really beautiful but if you want to see a really impressive beach, ask for a taxi for a trip to playa pillar, this beach is amazing! The hotel is also... More

We stayed at the Sol Cayo Guillermo from March 22nd to April 5th. From our Sundowner check in at Manchester to coming home we had a great holiday. Our Thomas Cook flight was slightly delayed due to the wings having to be de-iced. The flight itself was really good the cabin staff were most helpful and the inflight meals were... More