We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 4 Cayo Guillermo hotels »

Sol Cayo Guillermo

4.0 of 5
Jardines Del Rey, Cayo Guillermo, Cuba
Hotel amenities
Sol Cayo Guillermo
 
 
Write a Review

1,182 reviews from our community

What travellers say about this hotel
  • Thomas Cook(58)
  • Very good(44)
  • Main bar(37)
  • Pool area(30)
  • Plastic cups(24)
  • Air Con(20)
  • Buffet restaurant(13)
  • Really nice(13)
  • Staff were friendly(12)
  • CUSTOMER SERVICE(8)
Traveller rating
    466
    408
    165
    93
    50
Only show reviews for Family (243) | Couples (558) | Business (3)
Date Rating
Cornwall, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 25 May 2012 NEW
3
people found this review helpful

Everytime I travel, I like to compile a list of things I wish I knew before I headed over to that resort. So here I am, providing it to you: The stretch of beach of this hotel also opens up to several other hotels. Thus, you can walk down the beach (20-50 minutes, depending on how many you want to... More

Was this review helpful? Yes
somerset
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 22 May 2012 NEW
5
people found this review helpful

We have just returned from a pleasant 2 week stay at the Sol Guillermo. SEA / BEACH We have visited a few Caribbean islands, and I can say that this matches any of them for its stunning beach and picturesque sea. One thing to be careful of is the wind, we are not daft but we still got caught out... More

Was this review helpful? Yes
West Sussex
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW
6
people found this review helpful

Just thought i'd write a very quick review to say how much we enjoyed our second trip to the Sol Guillermo.We go away twice a year and no matter how much we like the hotel,we tend to try a different one every time.So when asked by a group of people we met there last year to go back this year,we... More

Was this review helpful? Yes
Luis Alberto Heras, General Manager at Sol Cayo Guillermo, responded to this review
22 May 2012

Dear Joboabo. Thank you for coming on your second time and for your compliments specially to our staff which is one of the main reasons we have so many repeaters guest like you. Please, let us know when you are coming back. Kind regards. Luis Alberto Heras More

coventry
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 May 2012 NEW
2
people found this review helpful

This was our 2nd time in this hotel not as good as first time but still had a great time we got the room we requested next to the wedding gazebo you will meet some great people and friendly staff if you want a beach out of this world with some of the best fishing in the world this is... More

Was this review helpful? Yes
York , United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2012
2
people found this review helpful

It was our first time in Cuba and we spent two weeks from 05 Apr - 19 April 2012 at the Sol , my fiancee and i were so pleased with the choice of hotels and location. Yes the 4 star is cuban 4 star and may hit a 3 star in europe but dont let that put you off.... More

Was this review helpful? Yes
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 15 May 2012
8
people found this review helpful

Stayed in the SOG in febuary with my pregnant wife and 2 young girls, the hotel was a real let down considering what we payed. We were really looking forward to some of the great hospitality which cubans are renowned for but found the staff rude and only happy if you tipped them every day the entertainment staff were even... More

Was this review helpful? Yes
Manuel Vazquez, General Manager at Sol Cayo Guillermo, responded to this review
16 May 2012

Dear Michael B. Thank you for your feedback, as a manager I do not like to get bad reports like yours but listening to our guest is the only way to improve. I am sorry for all inconvenience, We wish you and your family all the best. If you have time to give me more information be free to writte... More

Smiths Falls, Ontario
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 10 May 2012
2
people found this review helpful

We've always wanted to stay at a resort in Cayo Guillermo after having spent a day at Pilar Beach. Air Canada had a very good last minute deal so we booked a trip to the Sol. In previous years we have stayed at the Tryp, at Cayo Coco and have enjoyed our stay. We realize that Cuban resorts are not... More

Was this review helpful? Yes
Manuel Vazquez, General Manager at Sol Cayo Guillermo, responded to this review
17 May 2012

Dear RedHawk_SFDCI. I am sorry we could not meet your full expectations, your feedback is important for us to improve our services. We hope you can come back in the future and we will be sure you will have great time with your family as many other guest. Kind regards. Manuel Vazquez More

Markham
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 8 May 2012
4
people found this review helpful

My wife and I spent a great week in Cuba at the Sol. The people are fantastic. Staff were very friendly. Nice to be able to speak English to them. Hotel was smaller scale. Great main bar. The house band and entertainment team were fantastic. Food was fine. Mostly the same every day at the buffet but enough selection and... More

Was this review helpful? Yes
Manuel Vazquez, General Manager at Sol Cayo Guillermo, responded to this review
9 May 2012

Dear MarkhamMac2009. Thank you for your visit and your feedbak which help us to improve. I am sorry we could not get your full expectations. Kind regards. Manuel Vazquez More

Thoornton Cleveleys
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 7 May 2012
4
people found this review helpful

we returned back from Sol Cayo Guillermo on 20th April, we took our 6 children of varying ages with us to celebrate my husbands 50th birthday. we had a fabulous time yet again and met some lovely people. We were given 3 apartments next door to each other which was great and they all overlooked the sea. On arrival we... More

Was this review helpful? Yes
Manuel Vazquez, General Manager at Sol Cayo Guillermo, responded to this review
9 May 2012

Dear lisaleary. Thank you for your visit once again. It was a pleasure to meet you and all your nice family. Thank you for your understanding too. We hope you will come back soon, please, let us know. Kind regards. Manuel Vazquez More

tarporley cheshire england
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 May 2012
3
people found this review helpful

Hi, I recently went to this hotel for my 60th birthday, I was pleasantly surprised after reading some of the reviews, that this was a lovely destination. Cannot find a great deal wrong with this hotel, we had a lovely bungalow type room over looking the most beautiful sea. Maybe the food could have been a little hotter, but that... More

Was this review helpful? Yes
Manuel Vazquez, General Manager at Sol Cayo Guillermo, responded to this review
9 May 2012

Dear stuart640. Thank you for celebrate with us your 60th birthday and your congratulations. We hope we will see you again very soon. Best regards. Manuel Vazquez More

Travellers who viewed Sol Cayo Guillermo also viewed

Iberostar Daiquiri
4 of 5 stars 1,657 Reviews
Cayo Guillermo, Ciego de Avila Province
Sol Cayo Coco
4 of 5 stars 1,351 Reviews
Cayo Coco, Ciego de Avila Province
Melia Cayo Coco
4.5 of 5 stars 1,369 Reviews
Cayo Coco, Ciego de Avila Province
View all 4 hotels in Cayo Guillermo, ranked by popularity »

Been to Sol Cayo Guillermo? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sol Cayo Guillermo

  • Sol Hotel Cayo Guillermo
  • Cayo Guillermo Sol Hotel
  • Sol Cayo Guillermo Cuba
Address: Jardines Del Rey, Cayo Guillermo, Cuba
Price range (per night):* RM502 - 597

Owners: What's your side of the story?

If you own or manage Sol Cayo Guillermo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sol Cayo Guillermo
Show the lowest price for this hotel (from our partners)
We're sorry, we currently have no offers for this property.