We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 4 Cayo Guillermo hotels »

Melia Cayo Guillermo

4.5 of 5
Jardines del Rey, Cayo Guillermo, Cuba
Hotel amenities
Melia Cayo Guillermo
 
 
Write a Review

1,496 reviews from our community

What travellers say about this hotel
  • Very good(59)
  • Lobby bar(44)
  • Thomas Cook(31)
  • CUSTOMER SERVICE(27)
  • Entertainment staff(24)
  • International restaurant(21)
  • HOT WATER(20)
  • Pool area(20)
  • Great time(19)
  • Friendly and helpful(16)
Traveller rating
    721
    444
    182
    100
    49
Only show reviews for Family (328) | Couples (585) | Business (3)
Date Rating
Burlington, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

This was my second vacation after being to Panama. I was very excited to go to Cuba, as I've heard lots of good things about it. Let me just say that Cayo Coco definitely does not represent Cuba. It is an island with pretty simple, flat landscape (no mountains, or tropical forests). If you are looking to stay at the... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

First night they wanted to make us feel special and after arrival we were going "a la carte" restauran, well this backfired and and we weren't able to get food for 2 hours after we arrived to dinner why I don't know it took some yelling to get management attention to get food I was ok but we have a... More

Was this review helpful? Yes
Quebec, Quebec, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 16 May 2012
4
people found this review helpful

Being a first time traveler, I must say that my first experience wasn't the bee's knees. The flight went smoothly and the 45 minute bus ride to the resort gave us time to adjust to the new climate. Me and my two friends arrived at around 3:00 PM to a nice welcome hall, well kept and all. But things started... More

Was this review helpful? Yes
Toronto, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 May 2012
2
people found this review helpful

We stayed at the MCG May 5-11, and for the most part, we absolutely loved it. It was our first time in Cuba so we were weary but it wasn't as bad as people make it out to be. The service was fantastic! Bartenders, entertainment, housemaids, even the nurse make you feel welcome. (Those sand flies can eat you alive... More

Was this review helpful? Yes
Brampton, Canada
1 review
3 of 5 stars Reviewed 15 May 2012

The resort its self is pretty good. The food is good, not excellent. they tend to over cook the meats, til all the juices are gone and becomes rubbery and its the same buffet (food) through out the week. THE SERVICE SUCKS, meaning at the orientation they till you "tipping is not mendatory, a pesso here and there is highly... More

Was this review helpful? Yes
Halifax, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 May 2012

I travelled to the Resort with my mother from March 22-29. This is a beautiful resort. It is my 6th time in Cuba but first time out of Varadero. It is different from Varadero and certainly more remote. The room we had was beautiful, nice balcony and completely replenished with water and juices every day. The food was the best... More

Was this review helpful? Yes
Oxford, United Kingdom
1 review
5 of 5 stars Reviewed 12 May 2012

Me and my partner went to this resort 9-24th April and absolutely loved it. Food was fine (don't understand what all these people moan about) staff were brilliant, they look after you so much and are so polite. Hotel & rooms were always spotless, pool was clean, amazing views. Beach was unbelievable, we've been all round the caribbean and by... More

Was this review helpful? Yes
Toronto
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 May 2012
2
people found this review helpful

This was our first time vacationing at a resort, and we truly enjoyed ourselves. We were there from April 14 - 21. Having heard from other people that you have to get up early to reserve lounge chairs, we did that the first couple of days, but then found that we really didn't need to. There wasn't a mad morning... More

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 May 2012
2
people found this review helpful

We stayed for a week 17-24 and had a really wonderful time. The staff were, on the whole, really really friendly. When it was my birthday they decorated the table with flowers which was so thoughtful. Our room (3214) was great and we had a view of the sea from the balcony. We were a little worried at first that... More

Was this review helpful? Yes
Toronto, Canada
1 review
4 of 5 stars Reviewed 2 May 2012

MCG has a team of great friendly staff ready to make you feel very welcome. Layout of property provides easy access to all dining areas, pool and beach. Gardens are beautifully maintained by O'Dennesy and team of gardeners. A nice addition has been the 25 turtles to one of the ponds. We enjoyed main buffet for breakfast (great omlettes), lunch... More

Was this review helpful? Yes

Travellers who viewed Melia Cayo Guillermo also viewed

Iberostar Daiquiri
4 of 5 stars 1,657 Reviews
Cayo Guillermo, Ciego de Avila Province
Sol Cayo Guillermo
4 of 5 stars 1,182 Reviews
Cayo Guillermo, Ciego de Avila Province
Melia Cayo Coco
4.5 of 5 stars 1,369 Reviews
Cayo Coco, Ciego de Avila Province
View all 4 hotels in Cayo Guillermo, ranked by popularity »

Been to Melia Cayo Guillermo? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Melia Cayo Guillermo

  • Cayo Guillermo Melia
  • Cayo Guillermo
Address: Jardines del Rey, Cayo Guillermo, Cuba
Price range (per night):* RM393 - 785

Owners: What's your side of the story?

If you own or manage Melia Cayo Guillermo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Melia Cayo Guillermo
Show the lowest price for this hotel (from our partners)
We're sorry, we currently have no offers for this property.