Clean, lovely. large rooms especially those fronting the town square. Exceptionally good food in the hotel restauarant, with very good service. More

Pros: the building looks lovely, the lobby, bar and restaurant look nice and feel comfortable with this warm chalet feeling. It is fairly easy to find The room was large and warm. There was a "toys corner" in one corridor with lots of nice wooden toys to entertain our daughter. They have good cots for rent The staff was neither... More

We chose the Hotel Säntis because of its location, right on the Landesgemeindeplatz, in the town of Appenzell. Although we have lived in Switzerland for many years, we had never been to Appenzell and wanted to be right in the centre of town. The hotel - the only 4 star one I could find in Appenzell - is OK and... More

Everything went perfectly. The staff at the front desk was very helpful with directions, maps, and suggestions. The bar staff was very nice as was the restaurant staff. The food was wonderful and the restaurant very pretty. We were able to dine while overlooking the main square. Our room was very pretty and the bath was spacious. The hotel kept... More

We have just returned from 2 weeks traveling Switzerland, Santis was our first stop and favorite. The hotel was lovely and traditional, the town quaint and genuine. Room was terrific, lots of space for a family of 4 in the junior suite with a terrific view of the town square and all that passes in the town. Unfortunately our son... More

This was our first stop on our vacation and was such a lovely place to start. We had a family room was huge and the kids had a seperate attached room with a table where they could color and play. There were games and toys on every floor the kids could take into the room. The location was perfect -... More

We stayed one night in August 2008, 2 adults and a 13-year old. We arrived just before dinner time and checked out the next morning, so we did not have a lot of time to experience the hotel. We had mini-suite on the back side of the hotel, with a massive balcony/patio and great view of the surrounding hills, much... More

The customer service was lacking. We checked out and had to carry are own bags, never was offered any help or ride to the train. There are 2 restaurants in the hotel, only as we were leaving were we told one was gourmet, and the other was not. The wireless Internet worked well in the lobby, but there were constantly... More

We decided to stop for the night in Appenzell, with no prior knowledge of the town. Went into the Santis, which is located in the main square, and asked for a room. The lady at the front desk showed us a large and beautiful room. And then booked dinner for us in the hotels restaurant, which was a truly unforgettable... More