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El Chante Spa Hotel

3.5 of 5
Ribera del Lago 170-1 | El Chante, Jocotepec CP 45825, Mexico
Hotel amenities
El Chante Spa Hotel
Ranked #2 of 3 hotels in Jocotepec
3.0 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    6
    2
    0
    0
    4
Date Rating
Guadalajara, Mexico
Senior Contributor
22 reviews 22 reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 5 March 2012

My wife wanted to spend a day at EL Chante Spa for so long, and we had a wedding in Chapala. So we decided to stay at El Chante “Boutique” Hotel and Spa. We thought that the day after the wedding we could enjoy a spa day. But we were wrong, it was really a nightmare!!! First of all you... More

Was this review helpful? Yes
ElChanteSpaHotel, Community Manager at El Chante Spa Hotel, responded to this review
30 March 2012

Dear customer: We are so sorry that you have had a bad experience in our spa. We are currently improving our customer service system that actually is in conjunction with our social media strategy. This kind of actions is not part of the philosophy in our spa, for that reason we are going to notify this complaint directly to the... More

Mexico
Top Contributor
54 reviews 54 reviews
Reviews in 27 cities Reviews in 27 cities
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed 14 October 2009
3
people found this review helpful

Although this this hotel is beautfully located on the banks of Lake Chapala you DEFINITELY do not get what you pay for. I booked a lake view room which in itself was fine but for the price I paid expected a lot more. I also saw the other room in this 3 story hotel and they were small cramped and... More

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ElChanteSpaHotel, Community Manager at El Chante Spa Hotel, responded to this review
30 March 2012

Dear customer: We are so sorry that you have had a bad experience in our spa. We are currently improving our customer service system, our facilities and other amenities. Also we are improving our social media strategy and our customer service online. This kind of actions is not part of the philosophy in our spa, for that reason we are... More

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3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 29 March 2009
3
people found this review helpful

during my brief stay at El Chante i experienced a lot. from the cultural, physical, and emotional experience of the sweat lodge to the ultra-relaxing massage experience, i had a great time. the staff go out of their way to make sure all your needs are met. the rooms were uniquely decorated, elegant, and comfortable. if you want a relaxing... More

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ElChanteSpaHotel, Community Manager at El Chante Spa Hotel, responded to this review
30 March 2012

Dear customer: Thanks for sharing your comments with us. We always try to be constantly improving our services, facilities, therapies and the care and attention that we provide to our customers. We appreciate your choice and thank you for allowing El Chante Spa Hotel to be with you in that moment of relaxation, rest and inner search that you needed.... More

Denver
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 March 2009
1
person found this review helpful

Our stay at El Chante was simply amazing. This luxurious boutique hotel on Lake Chapala is the perfect escape to get in tune with your spiritual self and to enjoy a wide variety of spa treatments. the rooms were very comfortable and the staff was amazing. More

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ElChanteSpaHotel, com at El Chante Spa Hotel, responded to this review
30 March 2012

Dear customer: Thanks for sharing your comments with us. We always try to be constantly improving our services, facilities, therapies and the care and attention that we provide to our customers. We appreciate your choice and thank you for allowing El Chante Spa Hotel to be with you in that moment of relaxation, rest and inner search that you needed.... More

culiacan
1 review
1 of 5 stars Reviewed 17 May 2012
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Guadalajara, Mexico
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 15 May 2012
1
person found this review helpful
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Guadalajara, Mexico
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 7 March 2012
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ElChanteSpaHotel, Community Manager at El Chante Spa Hotel, responded to this review
30 March 2012

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Guadalajara
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 17 February 2012
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ElChanteSpaHotel, Community Manager at El Chante Spa Hotel, responded to this review
30 March 2012

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Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 23 January 2012
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ElChanteSpaHotel, Community Manager at El Chante Spa Hotel, responded to this review
30 March 2012

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Zapopan, Mexico
1 review
4 of 5 stars Reviewed 11 June 2010
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ElChanteSpaHotel, Community Manager at El Chante Spa Hotel, responded to this review
30 March 2012

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Additional Information about El Chante Spa Hotel

Ribera del Lago 170-1 | El Chante, Jocotepec CP 45825, Mexico
Price range (per night):* RM904 - 930

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