The hotel looks beautiful, service is ok and the beach is beautiful, that's about it.
Hotel rooms are not clean, floors were never cleaned, cleaning staff made up the beds and left clean towels,the sink was wiped down.
The beds are hard and sloped to one side, compacted old pillows, blood stains on sheets, very uncomfortable woke up every day...
Greetings from Playa Cayo Santa Maria. Thank you so much for your comments.
We are sad to know about the inconveniences during your stay.
Our Managers Team are at the disposal of our guests all the time. We are going to analyze your case with the people involved in order to verify the facts.
You can be sure...