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All 8 Cayo Santa Maria hotels »

Melia Cayo Santa Maria

4.5 of 5
Cayo Santa Maria | Villa Clara, Cayo Santa Maria, Cuba
Hotel amenities
Melia Cayo Santa Maria
4.0 of 5 stars 1472 Reviews
25 May 2012 -
strawberryCheshire
 
 
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1,472 reviews from our community

What travellers say about this hotel
  • Snack bar(62)
  • Very nice(34)
  • Beach restaurant(31)
  • HOT WATER(26)
  • White sand(23)
  • Las Dunas(22)
  • Other resorts(18)
  • Really good(17)
  • Entertainment staff(14)
  • Very good(12)
Traveller rating
    643
    502
    182
    96
    49
Only show reviews for Family (173) | Couples (779) | Business (5)
Date Rating
cheshire
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 25 May 2012 NEW

My Husband and I have just returned from 11 nights at the Melia Cayo Santa Maria. We were allocated the room on the coach which was helpful but on arriving at the Hotel we were not shown the way to our rooms there was another couple in the same position and we got on what looked like a golf buggy... More

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Hatfield
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 24 May 2012 NEW

My husband and I spent a week here in March, 2012. We were put in a villa for one night and then moved to our "prime" villa the next day. Was told we would receive money back, but, of course never did as no one from the hotel would give us anything to confirm this.the location is remote and very... More

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Sunderland, United Kingdom
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW
8
people found this review helpful

Just returned from a 2 week visit to the Melia Cayo and overall I am happy with the time that I spent there. The staff are amazing and will go out of their way to help you out and make sure your every needs are catered for. Special mention to Ernesto for taking the time to make such an effort... More

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Prince Edward Island
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW
6
people found this review helpful

This is my second time to MCSM and it was even better than the first. My husband and I travelled April 27 to May 11, 2012. The first few days were a bit wet but warm so we made the most of visiting the spa, bar, Melia Las Dunas (which is connected via a pathway) and reading. The weather never... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW
2
people found this review helpful

We stayed in September last year for my birthday .. The big one !! And we had a fabulous time from the beach to all the restaurants The staff across the resort were fantastic and nothing was too much trouble if you needed anything and you asked it was sorted We had read the reviews before we left and can... More

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Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 19 May 2012
5
people found this review helpful

This was my eighth time in Cuba but first time in Cayo Santa Maria and I'm glad we chose to stay at this resort! We stayed there from 04/21/2012 to 04/27/2012. The 1h30 bus ride to the resort didn't seem that long, lot to see on the way to the resort. I wish that we would get our keys and... More

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ON
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 17 May 2012
8
people found this review helpful

This was our second time in Cuba, first time at MCSM. It was a wonderful week, filled with many breezy sunny days and lovely people. Relaxing and fun; the perfect place to celebrate being married for 22 years and together for 37. I certainly hope we are able to return soon and would love to introduce my family to this... More

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Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
18 May 2012

Many thanks for choose Meliá Cayo Santa Maria to celebrate your Wedding Anniversary and for write a review on Trip Advisor. We always try to satisfy the requests of our customers and we are happy to know that the room we chose for you was to your liking. All opinions are respectable and help us to improve, but like you,... More

Waterloo, Canada
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 16 May 2012
5
people found this review helpful

This was my third time at the Melia Cayo Santa Maria and the very first time I visited I had decided this was exactly where I wanted to get married. We travelled here with 30 people and had over 60 people in total attend our wedding and every single person that came with us loved the resort, location, people, etc.... More

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See 2 more reviews by KristynaKyle for Cayo Santa Maria
Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
18 May 2012

Many thanks for be a loyal customer of Meliá Cayo Santa Maria and for choose it to celebrate your Wedding. Compared to last year, we have doubled teh reservations for Weddings in our Hotel and the positive feedback that we receive, show us that we are doing it the right way. It is an extremely important market to which we... More

Montreal, Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 16 May 2012
3
people found this review helpful

I have just returned from a week-long trip from this hotel. Overall, I am not impressed, as it is not as good as other Cuban hotels I visited. Here's a point by point summary, to manage your expectations, and see if this hotel suits you. Pros: Beach is gorgeous. Clear water and soft sand. Beautiful grounds, Melia reallt invested in... More

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Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
18 May 2012

Many thanks for choose Meliá Cayo Santa Maria and for post a review on Trip Advisor. Permit me to reply to your "Cons": Mosquitoes: Like I have explained in another reply, May is a month with favorable characteristics for these insects, much more than the winter or summer months. We fumigate at sunrise at sunset because it is when is... More

Oxford, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 16 May 2012
3
people found this review helpful

Spent a week here after Havana and really enjoyed it. Beware of the claimed WIFI, it actually a few slow wired PCs and you cannot plug your own laptop in. I had to do some work and had to use mobile phone tethering which was expensive but we managed. The bars are good especially the pool bar. You will not... More

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Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
18 May 2012

Many thanks for choose Meliá Cayo Santa Maria and for post a review on Trip Advisor. In our Hotel we have an Internet Center, where is possible for guests use the computer of the Center, but not connect lab top. Internet service in Cuba is more expensive and slower than in other countries. WIFI service is not available. Like you... More

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View all 8 hotels in Cayo Santa Maria, ranked by popularity »

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Additional Information about Melia Cayo Santa Maria

  • Cayo Santa Maria
  • Cayo Santa Maria Melia
  • Cayo Santa Maria Cuba
  • Santa Maria Cuba
  • Melia Cayo Santa Maria Cuba
Address: Cayo Santa Maria | Villa Clara, Cayo Santa Maria, Cuba
Price range (per night):* RM581 - 769

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