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Emerald Puteri Hotel

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Traveller (23)
Room & Suite (14)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#11 of 17 hotels in Sungai Petani
Location
Cleanliness
Service
Value

Emerald Puteri Hotel is an excellent choice for travellers visiting Sungai Petani, offering many helpful amenities designed to enhance your stay.

Close to some of Sungai Petani's most popular landmarks, such as Sungai Petani Clock Tower (2.0 mi) and Masjid Sultan Muzaffar Syah (2.2 mi), Emerald Puteri Hotel is a great destination for tourists.

Free wifi is offered to guests, and rooms at Emerald Puteri Hotel offer air conditioning, a minibar, and a desk.

During your stay, take advantage of some of the amenities offered, including 24 hour front desk, room service, and baggage storage. Guests of Emerald Puteri Hotel are also welcome to enjoy a pool and an on-site restaurant. For travellers arriving by car, parking is available.

While in Sungai Petani, you may want to check out some of the restaurants that are a short walk away from Emerald Puteri Hotel, including Overstepped Cafe (0.1 mi), Restoran Simpang Maju Jaya (0.0 mi), and Oh Baby SP Cafe (1.1 mi).

There is no shortage of things to do in the area: explore popular monuments and statues such as Dataran Zero Kilometer.

Enjoy your stay in Sungai Petani!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Children Activities (Kid / Family Friendly)
Meeting rooms
Baggage storage
Non-smoking hotel
Parking
Public wifi
Hot bath
Outdoor pool
24-hour front desk
Laundry service
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Room features
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Minibar
Bath / shower
Complimentary toiletries
Sofa
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
Languages Spoken
English, Malay
27Reviews1Q+A4Room tips
Traveller rating
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  • 12
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Time of year
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ben8401 wrote a review May 2020
malaysia455 contributions105 helpful votes
+1
nearer to sungai petani toll. nice decent hotel.friendly customer service. rooms were clean. nearer to town & shops.got KFC within walking distance. strategically situated near to town with many shops nearby.
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Date of stay: March 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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dharroshan wrote a review Jan 2020
Kuala Lumpur, Malaysia218 contributions111 helpful votes
Excellent location, surrounded with Parkson shopping mall, many different type food outlets and restaurants. Nice friendly staff. However the hotel is very old and poorly maintained. Quality of breakfast needs attention. Rooms looks so depressing
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Date of stay: January 2020
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Harvin S wrote a review Dec 2019
Kuala Lumpur, Malaysia93 contributions39 helpful votes
My staff has always been a regular client for this hotel. But this time around it was a huge huge disappointment. Approximately on the 28th of November 2019, my staff checked in for a week. On that particular day, she experienced a horrific situation. The night before at approximately 1.30am, the door bell rang twice. Out of fear, she remained silent till the door bell went off. Then at approximately 6pm, my staff called the house keeping to clean the room. Whilst the house keeper was in the room, an unknown man came barging in the room and proclaimed as the house keeper and shouted "housekeeping!". And the REAL housekeeper and my staff was shocked. And that man ran away!!... How horrible is that? What if something would have happened to my staff??? My staff immediately contacted the front desk and the "real" housekeeper said that "oh i thought its your friend" in malay language. My staff explained that even at 1.30am there was someone who rang the door bell. They replied "oh theres a mistake on your doorbell". REALLY????? This hotel is just outrageously horrible. We urged our staff to lodge a police report. But to keep things calmer she said lets let it go as it serves no purpose. She immediately checkout and got her husband to pick her up. The management of the hotel called the security in to check the floors and what about CCTV? not functional?? This is totally unacceptable. The manager furthermore, offered to take my staff out for dinner the next she comes. Bribery in place??? Im sorry but the next that this happens. I shall call the police instead. Cause the management is utter irrresponsible and THIS HOTEL IS UNSAFE FOR WOMEN!
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Date of stay: November 2019
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Maria wrote a review May 2019
Kuala Lumpur, Malaysia116 contributions46 helpful votes
I have no complains...nice big clean spacious room for the price paid...thanks to Agoda. Right smack in town with easy walking access to food outlets.. I arrived lil' bit early about 11.30am and they checked me in with no hassle.. Pleasant stay even thou on a 1 night business trip And...what i like most is workable friendly staff...right from the doorman to the manager..
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Date of stay: April 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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sanyALGER wrote a review Jul 2018
Kuala Lumpur, Malaysia511 contributions273 helpful votes
Arrived late at the hotel but the checking was smooth although my booking was done by a third party. The room was basic, decent and workable condition although on a second look it seems a bit tired especially the towel and the toilet. There’s a swimming pool but didn’t manage to venture it as I was too tired after a long Kuala Lumpur drive. So I just stayed in the room, enjoying the free wifi and finishing some work on my laptop as there was nothing interesting on the television. Breakfast was decent and does the job with local and Western offerings. But if your rate does not include complimentary breakfast, the hotel is surrounded with restaurants and cafes. If you come by car, parking is pretty safe as a security guard was available.
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Date of stay: July 2018
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sujit C wrote a review Jul 2018
Rawang, Malaysia9 contributions4 helpful votes
Very bad experience of staying in this hotel. Room has no amenities except a bath towel. No shampoo, no sleeper nothing. Rooms has smoke stink. Breakfast is complementary but only a few items in breakfast. Egg counter someday operates someday closed. Tariff is quite high comparing the status and amenities. Room Internet is awful, never worked. Total thumbs down.
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Date of stay: July 2018
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Wa1990 wrote a review Feb 2018
20 contributions
The main facilities of the hotel still in good condition. It is just enough for business trip up to 3N2D since we can food hunter just walking distance from the hotel. The staff very friendly & they tried to help as much as they can. Good Job.
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Date of stay: April 2017
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Shah H wrote a review Oct 2017
24 contributions12 helpful votes
Since my last review they have tried their best to rectify and provide better services. They we're very apologetic, which I accepted and was very attentive and go beyond. Its good to know they want to do better and gave me personalised services. Thanks.
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Date of stay: May 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mastura Abd Hamid wrote a review Jun 2017
5 contributions
Nice hotel staff services were good treated,friendly & helpful staff from syazwani,mira & anuar.The hotel has a perfect location near to KFC,Parkson & restaurants. Room was very comfortable,nice & clean. They only need to fix their minibar arrangement. Maggi cup was place outside minibar counter on the reading table together with mineral water so they make us confuse.The note stick there only say charge is only for item in minibar.During check out we have to pay for maggi cup.
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Date of stay: June 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Azmi M wrote a review Dec 2016
5 contributions5 helpful votes
Was asked to park at shoplots near to the hotel and to pay extra for parking coupon. The room has paint stained, aircond not functioned well, minibar not functioned at all & could not connect to WIFI!
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Date of stay: December 2016Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
RM 156 - RM 198 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
MS Garden Hotel
LOCATION
MalaysiaKedahKuala Muda DistrictSungai Petani
NUMBER OF ROOMS
84
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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EMERALD PUTERI HOTEL (R̶M̶ ̶1̶8̶9̶) RM 123: See 25 Reviews, Price Comparison and 23 Photos (Sungai Petani)

Frequently Asked Questions about Emerald Puteri Hotel
Which popular attractions are close to Emerald Puteri Hotel?
Nearby attractions include Sungai Petani Clock Tower (3.1 km), Pantai Merdeka (3.0 km), and Kompleks Pelancongan Jeti Semeling, Merbok (3.0 km).
What are some of the property amenities at Emerald Puteri Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Emerald Puteri Hotel?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Emerald Puteri Hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Emerald Puteri Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Emerald Puteri Hotel?
Conveniently located restaurants include EUPE Foodcourt, Pallet Cafe - S.P., and Hussain Nasi Kandar.
Are there opportunities to exercise at Emerald Puteri Hotel?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Emerald Puteri Hotel?
The staff speaks multiple languages, including English and Malay.