Yes, the hotel and surroundings are awesome like many other reviews mention, but a few things prevent this property from receiving 5 stars. The bathrooms are on the smallish side (2 adults at the same time getting ready too cramped). The bedrooms are also standard American motel room size. We were there for 4 nights and consistently every evening, the... More

Long trip to get to this part of the world to find a lodge inserted in the middle of nowhere. In the way in you question why choose to go to Torres del Paine, but them you a arrive at the Explora Hotel to realize that you are in heaven. The views from the main areas and room are out... More

Explora's Hotel Salto Chico is not a hotel - it was a life changing experience for me and my wife! The hotel's architecture and interior design are only outdone by the majestic landscape. And every day a new activity connected us with a natural wonder (mountains, glaciers, lakes, wildlife) taking our breath away, literally and figuratively. The whole experience -... More

It’s fundamentally a great hotel and experience and has many strengths; you can read all about them on their web site and in other guest feedback. Here are two in my view significant niggles: 1. Each evening when choosing my trek/s for the following day I was told “let’s see what is left”; clearly some guests have first pick of... More

I've just completed an eight day / 7 night stay at the Explora Patagonia hotel, my one big vacation experience for this year. I have plenty of impressions which I want to share with you, but I'll split them out into various sections: the facility itself, the "explorations" (or tours), the overall experience (including who works here and who visits... More

So glad this hotel has reopened after the fire so everyone can share in this amazing exerience. Our Torres del Paine winter adventure started early morning when we were picked up from the Hotel Cabo del Hornos (nice hotel, nice staff) in Punta Arenas where we had spent a few hours having flown in from Buenos Aires via Santiago in... More

Getting to Torres del Paine is not easy, nor is it a place one returns to again and again, so we decided to go with the best accommodation and experience that was offered. Explora Salto Chico lived up to our expectations beginning with our pick-up in Puerto Natales to our return to Punta Arenas after 4 days at the lodge.... More

We were booked with Explora Patagonia this past January when the hitch hiker set fire to the park. Explora was forced to close during high season and we scrambled to find a place, which we did. We determined our options going forward were limited and we requested a refund from Explora. We just got it today with no problem. We... More

As of today I have finally secured my refund for my cancelled trip to Explora Patagonia! This comes 6 weeks after I had requested it, a correspondence consisting of 25 emails, reporting the situation to my credit card company's dispute department and a final slap in the face!! I totally understand that the fire that caused the closing of Explora... More