I do not know why you removed my first review ?? Yes it is for American tourists. If you pay 400 eur for the room, you should expect also charge for internet 20 eur....crazy. The personal is O.K. but they have to charge you everything even a glass of water ! I was shocked when we order a small pizza... More

This was the first location that we visited during our short trip to Tuscany and we were really happy to start the trip off somewhere so beautiful. The castle is really dramatic with incredible views and enormously high, vaulted ceilings, the whole place is very romantic and relaxing. The room we had (114) was very light, had great views and... More

High points: Wonderful spa with world-class therapists. Beautiful views over the Tuscan countryside. The top suites are frescoed and coffered-ceiling wonders. Low points: Low-quality mattress. Going from a place like Castiglion del Bosco to a place like Castello del Nero is bit like going from an Aman resort to Le Meurice. Both are wonderful, but you’re going from informality to... More

Its location is absolutely perfect as it is a short drive from Florence (free shuttle service), from San Gimignano and from Sienna. All the staff (lobby, restaurant, spa, bedroom, reception... ) are professional, kind and helpful, speak excellent English, French and fulfilled every request. We stayed in an Executive Double which was spacious, beautifully equipped and had view on the... More

A hidden gem just a 30 minute drive out of Florence - a cold front came in right as we arrived, so I cannot imagine how it would be if able to sit out by the gorgeous pool, etc! More

We stayed 5 nights, on a Stay 5 Pay 4 package. The hotel, rooms, restaurant, grounds, pool, gym, bar, service, etc were all typical of a 5-6 star hotel. Our room had a high-ceiling, cute windows overlooking the spectacular view, huge bathroom and bathtub with a view. You could not fault this property, however you are paying for this and... More

This beautiful boutique hotel is located a short drive from Florence and has a compilmentry shuttle service into Florence. All staff were obliging and spoke excellent English. We lashed out on a suite and were surprised at the shear size of it. All the rooms were of generous proportions and beautifully equipped. We requested a non smoking pet free room... More

My partner and I stayed in this beautiful hotel for 1 week. It was difficult to criticise any part of the whole experience. The staff were very friendly, efficient and paid attention to detail. Upon arrival we were pleasantly surprised to be offered an upgrade of our room which was spacious, tastefully decorated, very clean and had breathtaking views. We... More

Castello del Nero is one of the top resorts in Italy. Beautiful grounds, spacious rooms, great service, elegant restaurant. Positives: Rooms were spacious, modern, beautiful. Had 3 flat screen tvs (including the bathroom). Service is top notch. We also stayed at Il San Pietro in Positano, rated one of the best in the world. This hotel ranks amongst the best.... More