Just spent one night in The Bear at Esher. Cannot fault the service at all. All staff very professional and welcoming. Our room was the Polar Bear room. Very clean with a comfortable bed. Nice touch was complimentary bottles of water, tea and coffee making facilities with fresh milk in the mini bar and a couple of pieces of fresh... More

we stopped here for 1 night after going to the races, from our arrival to our departure we were made to feel very welcome. we stopped in room 2 the grizzley bear it was a lovely room, very clean and the bed was comfortable, beautiful large soft bath towels and ample toiletries. we both enjoyed a peaceful nights sleep, and... More

Lovely welcome, our room (Polar Bear) was clean & spacious, comforable bed, it was on the main road but not to noisy, a dull hum came up from the bar but not to intrusive. Plenty of hot water & lovely huge soft white towels. Enjoyed our evening meals, great waitress, nice restaraunt, wine a bit pricey, breakfast 1st day was... More

Excellent room an food with friendly staff. Unfortunately I booked on a night when there was a live band playing, which went on until 12.15am. Music was so loud iit was hard to hear the TV in the room, it really was impossible to try and sleep. Would recommend to others, just check if there's a band on first.

Excellent large clean room which even though it was on the main road did not disturb the sleep of a couple of country bumpkins. Very friendly staff and an extremely good well cooked breakfast really made it a perfect place to stay whilst attending a local function. Car park is a bit stange you have to register to get the... More

From the time of booking on the 'phone to our departure, the staff could not have done more for us - they were superb from organising a sandwich "breakfast" for one who had to leave very early, to fixing a taxi to get us from the station to the pub in time for supper. The room had excellent double glazing... More

I normally stay at The Crown in Chertsey, but as usual it was full. So unfortunately I tried the sister hotel in Esher. Arrived about 10pm and couldn't get into the car park. Had to get the hotel staff to move their car from the customer car park to free up a space.The manager and main receptionsit were friendly but... More

Let's start on the positive side. Really helpful and pleasant staff who couldn't have been more helpful. The young lady a breakfast did a great job (although it was very busy) and the breakfast was delivered hot and as ordered. Also very tasty eggs benedict. My room was of reasonable size and clean. Nice touch to have gratis bottled sparkling... More

We went to The Bear for Sunday lunch. There was one other table seated, yet we still had to wait a half hour for our food. My husband and I ordered the roast beef. The beef was dry and stringy, the roast potatoes were rock hard and shrivelled in the middle, the mashed potato was watery and tasteless, the veg,... More