We were apprehensive about the hotel having read some of the comments, but unable to change it as it was part of our tour itinerary. And we were glad we didn’t. The place has character: wood carvings on the doors: a little walk through the ‘jungle’ and a lovely, well cared for pool area. We only had one night but... More

This would have to be the worst hotel we stayed at in Cuba. Location - a long way out of town, so you need transport to find somewhere nicer to eat. The atmosphere is very much as I imagine an Eastern European resort. The rooms were large but poorly maintained and didn't feel clean. Seemed like most of the rest... More

Rural setting bungalows in trees with a pleasant swimming pool, with good loungers. Bungalows look primative from outside but are confortable and clean. Fully tiled showe room. Hot water and adequate flow from shower. A/C looked old but worked fine. Old fashioned TV with largish screen. No tea making, no hairdrier and no safe. Good food. Chilean wine at 3... More

I was worried about this hotel after reading some of the reviews, but it is really nicely laid out, thatched bungalows or small blocks of rooms, all thatched. Grounds are really well cared for, pity they don't pay a bit more attention to the rooms - simple things needed fixing like curtains hanging off, and not replacing toilet rolls. The... More

Nicely located in the country near by Santa Clara ,the hotel Los Caneyes offers an attractive design with bungalows . The swimming pool is a good place to read , to rest and to drink.The buffet restaurant is reasonably good . Unfortunately plumbing in the bedrooms is not uptodate. Taxis are not readily available .Service : average ....By and large... More

Since my last stay in Santa Clara, this hotel has undergone a renovation. So I wish to redraw my orginal advisory for this hotel and bring it up to mediocre. How ever there is now an other hotel in Santa Clara that I visted in decmber 2013 that is better located than los Caneyes. ( See my revieuw las americas)... More

Hotel Los Caneyes, Santa Clara, Cuba- Looked nice when we got there; bungalow rooms with AC, windows (no screens), nice pool. BIG problems were the blaring noise that lasted until past 2 a.m. Manager said it was "Entertainment Night" and there was nothing he could do to turn the down the sound. Everyone in our tour woke up with bed... More

You can skip this one, folks. Looks nice upon arrival, but rooms are musty, plumbing was leaking, and bedbugs were biting everyone in our study tour group. When we complained to the manager, she said the bugs were NORMAL and would disappear in a few days. Ouch! But here's the best part: the "entertainment center" is a DISCO which attracts... More

We visited this hotel on tour of 11 nights in Cuba, across 8 cites. During our time, we stayed in 5 different hotels across Cuba, so we were able to see quite a wide range in Cuban hotel standards. I have to say this was one of the better ones. The set up was very nice, with more of a... More