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BEST WESTERN Forest Hills Hotel

2.5 of 5
Overton Hill, Frodsham WA6 6HH, England
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£25 (GBP)
BEST WESTERN Forest Hills Hotel
Ranked #1 of 3 hotels in Frodsham
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185 reviews from our community

Traveller rating
    74
    67
    30
    8
    6
See reviews for
Families
37
 
Couples
72
 
Solo
7
 
Business
22
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
England
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

Called for meal after a day out in Wales with a party of thirty others. Superb location overlooking the Dee estuary from restaurant. Excellent carvery meal at very reasonable cost, well served and managed.

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Winsford, United Kingdom
1 review
5 of 5 stars Reviewed 4 May 2013

We chose the venue following our meeting with Tracey Harding the coordinator, who impressed us with her professional attitude and friendly nature. Thanks Tracey ! Nothing was too much trouble Tracey who was quick to respond to my many queries. On our wedding day the staff at the hotel worked so hard to ensure our day went smoothly. Kieran was... More

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review
7 May 2013

Dear Jean E Thank you for posting your recent review on Trip Advisor Congratulations again to both of you I was delighted to read that you enjoyed your fantastic wedding day with us it will give me great pleasure to pass on your kind and positive comments to Tracey and the rest of the team here at the Best Western... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 27 April 2013 via mobile

Stayed on the 26-04-2013, My wife and I where here on a fabulous Friday promotion.Dinner bed and breakfast. Bed and breakfast was great however the dinner experience was disappointing. We were shown a menu and we had to ask for our free glass of wine under the fabulous Friday promotion. Firstly they said there is no free glass of wine... More

Was this review helpful? Yes 1
Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review
29 April 2013

Dear Alan M Thank you for posting your recent review on Trip Advisor. On behalf of the entire team, I would like to apologies for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better guest experience for guests in the... More

Chester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 April 2013

I have recently returned from an overnight spa break with my friends and have only positive comments to make. Each and every member of staff we encountered was cheerful, friendly and helpful and only too happy to help. This is from the lovely staff in the restaurant, what looked to be the manager, the reception staff, the lovely beauticians and... More

Was this review helpful? Yes 1
Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review
29 April 2013

Dear Joanne S Thank you for posting your recent review on Trip Advisor. I was delighted to read that you and your friends enjoyed a Fantastic break with us, that you found each and every member of staff that your party encountered to be cheerful, friendly and helpful. It will be my pleasure to pass on such kind and positive... More

Newton-Le-Willows, United Kingdom
1 review
5 of 5 stars Reviewed 23 April 2013

32 friends have again spent a long weekend at Forest Hills and what a geat success it was. The staff were atttentive to our needs, going the extra mile to ensure our stay was perfect. All rooms were of a high standard and our executive suite was fabulous, very spacious with a Jacuzzi Bath and walk in shower. The restaurant... More

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review
29 April 2013

Dear GlynGail Thankyou for posting your recent review on TripAdvisor. I was delighted to read that you and 32 friends enjoyed another great stay with us that the staff were attentive and went the extra mile to ensure your stay was perfect, It will be my pleasure to pass on your kind and positive comments to all the team here... More

Newcastle upon Tyne, United Kingdom
Top Contributor
141 reviews 141 reviews
68 hotel reviews
Reviews in 90 cities Reviews in 90 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 21 April 2013

This is a good well run hotel. We had a great room despite staying on BW points, over looking the Mersey estuary towards Liverpool and north to Lancashire. It's well worth a visit to the obelisk war memorial to see the view in its entireity. The spa facilities are very good with large pool, sauna, steam and a spa pool,... More

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review
22 April 2013

Dear KitTat Thank you for posting your recent review on Trip Advisor I was delighted to read that you found us to be a Great Hotel in a fantastic location we really are ideally located for all that the Northwest & Wales has to offer, the views are quite breath taking and we never tire of them. Using your Best... More

Neston
1 review
4 of 5 stars Reviewed 21 April 2013

I have just got home after a lovely spa break with my three friends. All the hotel staff were very friendly and helpful. THe spa treatment was fabulous. The whole experience was great and we are already looking to book our next trip. The rooms are very clean although a little dated. However the overall experience was brilliant and the... More

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review
22 April 2013

Dear Suzaanne S Thank you for posting your recent review on Trip Advisor. I was delighted that you and your friends enjoyed your spa break with us, that you found the hotel staff very friendly, helpful and the most polite you have ever met. It will give me great pleasure to pass on your kind & positive comments to all... More

Liverpool, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 20 April 2013 via mobile

My other half and I arrived at Forest Hills on a very foggy day! Our satnav directed us perfectly, and first impressions from the outside looked great. My other half requested a few things from reception (bowls for fruit etc) and she tells me they were happy to help. Arriving in our first floor room, we were pleased to find... More

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review
22 April 2013

Dear SapphireGrey Thank you for posting your recent review on TripAdvisor. I was delighted to read such a through and precise review on your Great Stay with us and will be delighted to pass on your kind and positive comments to the rest of the team here at the Best Western Forest Hills Hotel. We have many planned events and... More

Milton Keynes, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 15 April 2013 via mobile

Stayed at this Hotel( as relatives who we normally stay with were away) to visit my Mum who is in a care home in chester. We were hoping for an upgrade as we have a loyalty card but were told at check in the Hotel was full.Our room was nice ,clean and quiet ,but the bathroom was a little dated-... More

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review
17 April 2013

Dear bevbru 1 Thank you for posting your recent review on Trip Advisor I was delighted to read that you enjoyed a good weekend with us and that you found the staff cheerful and helpful, that you enjoyed dinner, overall a good dining experience I will pass on all your comments to the Team here at the Best Western Forest... More

Macclesfield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 10 April 2013

I stayed here along with my husband and parents for an early christmas break 2012. the location of the hotel was lovely, if a bit further from the town than we were expecting. Our room was spacious and clean, although the bathroom was a bit cramped and dated. The hotel was well equiped with a restaurant, where the food was... More

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review
11 April 2013

Dear beanie 1909 Thank you for posting your recent review on TripAdvisor. I was delighted to read that you, your husband and parents enjoyed your early Christmas break with us, that you found the location of the hotel lovely and that you would recommend us for short breaks we are so ideally located for all that the Northwest and Wales... More

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Additional Information about BEST WESTERN Forest Hills Hotel

Address: Overton Hill, Frodsham WA6 6HH, England
Phone Number:
Region: United Kingdom > England > Cheshire > Frodsham
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Frodsham
Price range (per night): RM275 - 378
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
BEST WESTERN Forest Hills Hotels a modern 3 Star Hotel.Situated just off the M56 yet set amidst beautiful Cheshire countryside.The panoramic views across the Cheshire Plains and the Mersey Estuary instantly tells you that the BEST WESTERN Forest Hills is something different.Set amongst quiet woodland,away from the hustle and bustle of the city,for a perfect nights sleep,yet just minutes away from the M56 which opens up the delights of Cheshire and North Wales and just a 20 minute drive from Chester.A perfect base for exploring the countryside,with the sandstone Trail on the doorstep.Ideal for families and Leisure Breaks.Cheshire Oaks Outlet Village for shopping and fun for the family at Chester Zoo,Blue Planet Aquarium and Gullivers World. ... more   less 
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