arrived back 27/04/12 hotel was lovely food was ok lots of choice but if your used to spain or tenneriffe then dont go here after all this is africa for africans.animation team were great trying to get everyone involved, bar team were hard working as were the maids and night security guys. beach was gorgeous and plenty of beds available.... More

Nice holiday, not much choice of food, but we found something for us, lots of salads, veg, cakes. Aqua park was closed, cos it's open only from May or June, so we've been disappointed, no brandy or wisky. Very friendly staff, lots of them speak perfect English, fantastic animation team, clean rooms, but I wouldn't give 4 stars, only about... More

I can't even explain how bad this hotel was its beyond words, if you speak english dont go as know body understands it, we actually had to fight russian, german and polish (I think we were the only english people there) people for knifes and forks and plates for dinner and to describe diiner with one word would be slop!... More

Well i booked this experience with Sunsave Travel on behalf of Med Hotels (owned by Thomas Cook) thinking with a major tour operator things would be ok how wrong could i be.....From start to finish it was a nightmare.I waited until my complaints were reviewed before writing my views on Trip Advisor but as i have now handed my complaint... More

We have often holiday'd even though the reviews have been varied as we are of the opinion that when in another country you try their food, culture etc. Dont bother going to this hotel please. We are not fussy but all 8 of us were poorly in varying degrees whilst there. I myself ended up paying £50 for tablets from... More

...Firstly I booked Sun Beach Club Playa Hotel, Bir El Bey IS closed, however it is joint with Carribbean World which is listed as in Borj Cedria which is where we ended up staying.  I stayed at this hotel for 3 nights 12-15 October 2011 with my Fiance.  I booked this hotel about 6 weeks before stay.  I was looking... More

Where to begin. My husband and I have enjoyed many lovely holidays together but we have never experienced anything so awful as this. We were met at the airport by a rep and told to board the luxury coach which was lovely with air con and comfortable. However when we reached Hammamet we we told to transfer onto a minibus... More

Where do i begin!? my boyfriend and i landed at the airport and the porter who took out bags barely 50 yards demanding money, the "tansfer" was a run down old bus with broken windows and looked like it needed a good clean, the location coming into the resort looked like a war zone (ironic as the hotel was next... More

My family and i returned yesterday from this hotel we tried many times to get an earlier flight home ! please take notice of this review it is totally honest .Firstly the hotel is in the middle of nowhere and its surrounding area is quite a scary sight and i would not of felt comfortable walking outside the hotel ,nextdoor... More