With a bit of investment on the rooms this could be a fabulous resort as it is in a beautiful location overlooking the bay. The rooms are tired and very basic but were clean and comfortable enough. The food was ok, and the staff tried hard to accommodate. I think that if you bear in mind that this location is... More

I stayed in Hotel Porto Santo after a frightful two weeks without service in Hotel Castillo. It is hard to believe they are run by the same organization. Porto Santo's front line receptionists are without a doubt consistently friendly and helpful and conscientious. the food at breakfast was great. The pools were clean and there was lots of sun tanning... More

This is an attractive well laid out hotel. Rooms are good, most with balconies or small terraces, Swimming pool and sun area is very good, restaurant was good for Cuba and staff were helpful. More

Should you wish to ruin your holidays, so choose this place, especially when it is raining. We change up to 4 times our room until we found one not flooded. We had to call to get wash towels. During the night my bed was invaded by colonies of ants or similar creatures so I had to fight them and finally... More

The hotel itself is nice, good location, good pool; the rooms are okay. What we didn't like was the quality of the service and the food. The dining room looked steril and cold (why the bluish energy-saving lamps?). The food was substandard, by Cuban hotel standards. The service staff was unfriendly, also by Cuban standards. The receptionist sighed and groaned... More