The hotel needs to wake up and smell the coffee. Better hotels have cropped up around them and they have competition. The hotel is in a good location and well maintained but the hospitality element - probably the key ingredient - was lacking. Firstly, on the plus side: tranquil ambience, nice welcome with a traditional dance, good room villas, the... More

Wonderful location by the lake,this resort is spread out with single and double cottages set well apart.tropical trees and plants abound with fruits like mangoes,jackfruit etc .Regular sunset boat rides take you out into the lake where you get to watch the sunset to the accompaniment of haunting live flute music.Classical dance of south India is often scheduled in the... More

From the time you boat the shuttle boat, you feel welcomed! The individual bungalows, with outside bathrooms, are novel. The rooms are quite large, well air conditioned with ceiling fan also. Coffee/tea making furnished. Dining in the seafood restaurant was beyond words fabulous! Fresh seafood galore! The staff are super accommodating and friendly. We hated to depart the next morning... More

We stayed two nights at the end of March and found it to be a totally enjoyable and relaxing experience from our arrival at the jetty until the time we departed by houseboat for the next part of our holiday. Our heritage bungalow was extremely comfortable and full of character.The outdoor bathroom was great. The restaurant food was excellent and... More

This property is nicer than it looks on the website, and I have never had that experience before! We stayed in one of the pool suites and it was really wonderful, very well designed. One example, you could enter from the pool area directly into the bathroom or into the generous living room. The pool was not so terribly tiny... More

Spent two nights here and had an amazing time just relaxing and chilling out, having spent the past 2 weeks on a busy tour of Northern India. Cottages are really comfortable and outdoor bathroom was different but a good experience. Pool area is spacious with plenty of sun loungers. Food in the seafood restaurant was amazing! Lots of activities available... More

Kind and thoughtful staff welcomed us to the Lagoon after an overnight cruise on a rice boat. We stayed in a private cabin which is recommended. But all the accommodation at this up market hotel spa resort is excellent. Enjoy a massage by a qualified masseur or masseuse. Listen to the abundance of bird life. Take the barge to the... More

this is out of the world experience...i don't know how they made it but whatever they did is just amazing...you feel like you are at heaven...stayed at pool villa with a full sea view pvt swimming pool and lake view with balcony at back...totally life time remembering experience.

We found Coconut Lagoon to be a wonderful experience. We were greeted by a man playing the musical instrument flute when we arrived. Rooms were comforatble but the surprise was the toilet open to the sky. Food was delicious. The staff went out of its way. The final touch was the staff came out to wave at us as we... More