I stayed there for over 15 nights with my family when we visited Kenya Dec/Jan 2012. One night I was told that the policy had changed and I would have to pay prior to occupying the room. I gave my credit card and they swipped it. That night as I slept there were several payment attempts from my account via... More

Arrived at the Eldoret Wagon Hotel at the beginning of a 4 day stay. Within 4 hours our (filthy) room had been entered (with a key) and our cameras had been stolen. This without even having left the hotel. It was an inside job, with collusion from one or several hotel employees. We saw the theft take place on the... More

We stayed at this hotel as part of a group of 65 taking part in a charity cycle ride through Kenya. We arrived after a hard days cycling to be given dirty run down rooms. Some of the group had slugs on their ceilings and we had a clump of hair in our sink and the toilet seat looked like... More