worst hotel service ever. a/c was broken ,no clean towel,no hot water.made bed without sheet. they chareged someone else`s restaurant bill to our credit.Hotel stuff never made solution.you get much better service from cheap costa rican cabinas. More

Lonely planet said this hotel was "upscale." Boy did they get it wrong. Most of the hotel has no view, the rooms are cramped, the bed is the most uncomfortable bed I've ever had in a hotel and to add insult to this the sheets are paper thin (no mattress cover either) as are the bath towels (we did not... More

the worst service that may exist in a hotel, the staff can not perform their work in bad shape attention. please never go there More

This hotel is completely run-down. Paint is chipping off the walls, the A/C sounds like a freight train, food is horrible, rooms are not clean and hotel is generally not maintained. There are fewer than 10 chairs around the pool so if you are not the first one there you have to place your towel on the concrete around the... More

June 27-29 We went to this motel (they call themselves a resort hotel but it's really more like the quality of a motel) with a large group and had a great time. The highlight of the stay was the weekly Saturday "night surf competition" right in front of the restaruant. This place is right off the high tide water line... More

Terraza del Pacifico hotel it is really fantastic. Clean rooms, good security, and excellent food. I love Costa Rica, end in my opinion this is the best hotel in Jaco. It’s in from of the beach, especial for surfing. I was here per 5 nights and all is very good. More

Well we were here so my sister could surf and the hotel was under construction so we were placed in the back section since that pool was the only one open. The first room we were put in had a faulty lock on the sliding door so we had to switch after some haggling with the front desk staff. That... More

I'm surprised that there are so many negative reviews. I have stayed here a couple of times and really enjoyed myself. The rooms are clean, and spacious. They are no frills. If you are the kind of traveler who enjoys spending a great deal of time in your room and having lots of amenities-this isn't your hotel. The staff is... More

For me this is one of the hotels in which the service is 5 star, his kindness, quality service and excellent ubication. Make the hotel a home for the customers, the people and the beach and their food was great. the Facilities are comfortable and calm, an excellent beach for surfing, the environment is very tropical... The first day they... More