Recently stayed at this superb hotel only last week and i cannott praise hightly enough the hotel, staff, facilities and the food. Firstly the staff are so friendly in all aspects of their work from reception through to the chefs and the bar staff and waiters, everyone was smiling, would put themselves out top help you and took time to... More

It was my first time to Pappilion and it turned out to be the best holiday experience. Checking - in was quick and every process was taken care-of early in advance. The hotel is clean,friendly and welcoming. The employees ( esp. room attendants and waiters) make it all homely .....Am coming back for my honeymoon later this year!!!!!!

From start to finish, just had one of the best holidays. Having travelled through the night, arriving mid morning, was delighted that the room was available to check straight in. The friendly and warm welcome was great, explaining everything about the hotel, restaurants, bars and when the holiday rep would be at the hotel. The Hotel is set over several... More

This holiday and hotel has exceeded our expectations so here is my review. Hotel and surroundings - the hotel is spread around beautifully kept gardens that are tended from early in the morning by pleasant and chatty gardeners, always a cheerful "Jambo, jambo", (hello). They were always happy to tell you about plants, about the resident gheko or the naughty... More

We stayed overall for 8 nights at the Papillon, Both rooms were situated on the 2nd floor at the front of the complex (rear being the beach). We booked a safari half way through our stay, as part of the holiday package we were required to check out of the Papillon while on safari and check back in when we... More

We have just returned from our second visit to this hotel, not normally going to places a second time. So glad that we did, this place has such a friendly and calming atmosphere that we found ourselves in holiday mode within minutes of arrival.. For the money paid the food, service etc is exceptional. I am fortunate in that I... More

We spent a week recouperating at the Papillon Reef after a thrilling and wonderful week on safari with JT Safaris (highly recommended safari company). We had a pool view room, which was in a wonderful position near the Boabab Tree, with vervet and columbus monkies to keep us entertained late afternoon. The rooms are comfortable with adequate facilites. As a... More

We booked this hotel as part of a safari/beach package and somewhat staggerd as to the contrast in accomodation. I did read a few of the reviews before we committed to the booking albeit there was a contrast there too! We were initially disgruntled with our operater in the UK as when booking the holiday we requested first floor or... More

We started our Kenyan travels with four days in Diani Beach. The Pappillon far exceeded our expectations and allowed us to unwind and rest up for the upcoming busy days of travel. The staff welcomed us and took great care of us during our stay. They even helped us to contact our safari provider and we were able to arrange... More