Staying at Puteri Gunung for a weekend. My first impression when entering the hotel is the atmosphere was relaxing. Good cool air, mountain view, shady trees. A bit disappointment when I saw that my room is quite old (heard they have renovated some rooms, but obviously not my room). Pool is ok. They have adult and kid pool. Both are... More

My husband and my son (age 5) checked in on 28 Dec. we had earlier booked thru a reservation personnel Denni, however upon checkin they quote us a different room rate. Our room was a suite room no 100 at the older building. It was very run down and it has a very funny smell. Toilet floor was stained. In... More

We had a stay of 2 nights at the hotel. The rooms are completely renovated only one year ago and are excellent. We went with a 10 month old baby and there was a nice babybed for her available. The staff is very friendly and the food is good! In the restaurant there are also special chairs for little children.... More

Arrived after very long journey to be welcomed by fabulous night porter (it was very late)! feeling tired and sticky went to room hoping for nice shower - no hot water, none for rest of stay merely lukewarm at best. Front of house staff were excellent, smiling and friendly at all times, waiters were very indifferent - it feels like... More

Stayed here for a conference. The duty manager, Mr Donee, was exceedingly helpful getting us all of the resources we needed. Lots of facilities. The swimming pool was great, and you can even have pony rides if you like! There is also a spa, mini-soccer field, badminton court, tennis court and karaoke lounge. Only negative I can think of was... More