This hotel was ok, but we did a lot of 4 stars hotel in our trip and this one was not as nice. Our window gave on the roof, which cut the view and makes it less secure in my opinion (stealing etc. as people can enter if you leave it open). The bathroom was awful, very old-fashioned (think 80s)... More

The staff was very friendly and helpful. All spoke English. Staff was able to help with technology problems. Free wi FI , and shuttle from the airport. Close to bus stop, grocery, bakery, and restaurants. The rooms were comfortable. Remodeled bath rooms, but old doors. The bar area was cozy with a fire place, nice selection of beer and wine.... More

I stayed there for 5 nights. Overall, it is very nice hotel, room is big, with nice bathroom. There is a desk, and good beds. However, you need to take care of some issues: - Internet, the free internet is extremely slow, you need to buy a daily internet package with 12euro, otherwise you can't even surf FB - Airport... More

If you can get the car park intercom answered then your first impressions are from the car park to the Reception, along a route that's pretty grim! Once in the hotel, everything gets better, friendly enough welcome at reception, just. Rooms were fine, clean and warm which considering how cold it was outside was very welcome. Buffet breakfast was good,... More

Overall a very nice and clean hotel. I think they are under staffed because of the following. when arrived no one answered the carpark intercom and we had to then get out in the snow and go to reception. At breakfast the staff disapearred and no coffee was served. The gym is also tiny and more than 4 people means... More

It was a good location, the rooms where ok and quite highly priced. Although there seemed to be an issue with heating as my room was like a sauna and actually had to open my window (in the middle of winter) as it was so warm. The bathroom wasn't great and bath had no plug nor could the hotel find... More

We didn't pick this hotel, it was assigned to us by Brussels Air when our flight was cancelled and we had to stay overnight. Free shuttle service from the airport made it easy to get there. A small main floor bar had a decent menu, the breakfast buffet was a full british offering with the usual eggs, bacon, sausages and... More

I had a very nice stay at the hotel. The staff was very helpful. The room was clean and the bed was very comfortabIe. I asked for a room service and I have to say that I was surprised for the quality of the food. The hotel is in a quiet area with shops around.

Stayed over a week in December with family -was a great base for city trips to Brussels centre for the Christmas market and other activities. Room was very clean, staff were very friendly and accommodating with the requests we had for our two young children. Also good value for money as we got a promotional rate for our room! Will... More