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Horwood House Hotel Reviews, Little Horwood

All 1 Little Horwood hotels »
Mursley Rd, Little Horwood MK17 0PH, England
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20% off & free Breakfast
Horwood House
74 traveller photos
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Ranked #1 of 1 hotels in Little Horwood
3.0 of 5 stars 302 Reviews
Most recent review
“Great value for top class hotel”
4 of 5 stars Reviewed 17 June 2013
Charliethecoach Glasgow, United Kingdom
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302 reviews from our community

Traveller rating
    52
    68
    79
    65
    38
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Families
36
 
Couples
117
 
Solo
6
 
Business
60
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Glasgow, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Great value for top class hotel”
4 of 5 stars Reviewed 17 June 2013 NEW

Managed to get a decent last minute price online of £85 B&B, less than half the walk in price. Luxury accommodation, friendly and helpful staff. Great breakfast. Only downside was my room was furthest away from reception and had to find my way through a maze of corridors to find it. Surprised at previous comment about wifi, it is free... More

Was this review helpful? Yes
GuestRelations2013, Guest Relations Executive at Horwood House, responded to this review
18 June 2013

Thank you for your feedback, I am delighted that there were many aspects of your stay that were so positive. I am pleased to hear that all members of our team were friendly and helpful and that you enjoyed a great breakfast. Some guest bedrooms are further away from reception than others, although they are accessible by lifts and ramps,... More

Bromley, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Excellent Weekend Stay!”
5 of 5 stars Reviewed 16 June 2013 NEW

I spent a Saturday night at this hotel with my wife and a couple of friends. We regularly go on this sort of a break, taking advantage of Groupon type offers. We always look to Trip Advisor for a "heads up" on each place we visit. Once again we found a number of negative comments about Horwood House. Given the... More

Was this review helpful? Yes 1
GuestRelations2013, Guest Relations Executive at Horwood House, responded to this review
18 June 2013

Thank you for your feedback, I am delighted that you had such a marvellous time at Horwood House. I am pleased that every aspect of your stay exceeded your expectations, from our friendly and courteous staff, to the food in our Tempus restaurant. I shall share your feedback of how much you enjoyed the food, especially breakfast, with our Head... More

Basingstoke, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nice but needs modernisation”
3 of 5 stars Reviewed 2 June 2013

The main house is beautiful, lovely grounds, free tea and coffee in tempus lounge but £15 for 24hr wifi (for work). I think wifi should be free or at least cheaper in an expensive hotel. My broadband at home us £7.50 for a whole month!! Room very dated as in an old fashioned block, and numbering meant it took us... More

Was this review helpful? Yes 1
GuestRelations2013, Guest Relations Executive at Horwood House, responded to this review
3 June 2013

Thank you for your feedback, I am delighted that Horwood House and grounds exceeded your expectations and you found the Manor house beautiful. I am pleased that you enjoyed our leisure facilities and were able to enjoy a peaceful swim and relaxed in the sauna. Thank you once again for taking the time to submit your comments, we look forward... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
“Amazing customer service in beautiful building.”
5 of 5 stars Reviewed 30 May 2013 via mobile

I booked in to stay the night on the 24th may as my cousin was getting married there. The whole day was amazing and the staff were incredibly welcoming and could not do more to assist or please us. They were all amazing and made everything special. The hotel itself and the grounds are stunning. Everything you could need and... More

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GuestRelations2013, Guest Relations Executive at Horwood House, responded to this review
3 June 2013

Thank you for your feedback, I am delighted that the whole day of your cousin's wedding was amazing and that all staff were incredibly welcoming and could not do more to assist you and made everything special. The team at Horwood House are dedicated to ensure every guest receives a high level of customer service and enjoy a comfortable and... More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“A tale of two hotels”
3 of 5 stars Reviewed 29 May 2013 via mobile

Attended a conference here. Never saw the Manor House; rather accommodated in a modern block (ex-BT training centre). Architecturally chalk and cheese! Staff friendly, polite and helpful. Room fine, if very 'corporate', except for ancient CRT TV - in 2013? Food nicely presented and efficiently served. Bedroom numbering confusing, and signage deficient in places. Apparently code for swimming pool in... More

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GuestRelations2013, Guest Relations Executive at Horwood House, responded to this review
3 June 2013

Thank you for your feedback with regards to your recent stay at Horwood House. Horwood House has been extended to accommodate the 185 guest bedrooms plus conference rooms that we have available. The Manor house itself is utilized as the centre piece of the hotel and holds 3 guest suites, Manor lounge and a few conference rooms. I am disappointed... More

London, United Kingdom
1 review
“Lovely building, Amazing gardens, appalling management”
2 of 5 stars Reviewed 28 May 2013

This Hotel deserves more than 2 stars and could easily be 4 or 5 stars on my review but for the shockingly undertrained staff, lack of staff and shockingly bad management On a one night stay, we had a no drink bought to the room as promised, waited 20mins for a drink then had no ice, waited 20mins again to... More

Was this review helpful? Yes
GuestRelations2013, Guest Relations Executive at Horwood House, responded to this review
10 June 2013

Thank you for your feedback. Our aim at Horwood House is to ensure that every guests receives the highest level of service and enjoys a comfortable getaway in relaxing surroundings, I am disappointed that we did not meet your expectations on this occasion. We welcome all feedback at Horwood House, as it is through constructive criticism that we can monitor... More

Redbourn, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Once was more than enough”
1 of 5 stars Reviewed 28 May 2013

Stayed over the bank holiday weekend for a wedding, even though the view is amazing and the appearance of the manor house is also amazing the one thing that lets it all down was the lack of staff and their attitude towards paying guests. When a table decoration falls onto a guest and is reported to a senior member of... More

Was this review helpful? Yes 1
GuestRelations2013, Guest Relations Executive at Horwood House, responded to this review
3 June 2013

Thank you for your feedback, I am pleased that you found the appearance of the Manor house and surrounding views amazing. I am disappointed that that there were elements to your visit that marred your stay with us. I will pass on your comments to our Operations manager so that a review of staff training can be initiated to ensure... More

Widnes, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Good deal using Groupon otherwise expensive”
4 of 5 stars Reviewed 28 May 2013

Booked this hotel via Groupon and got an excellent deal. It consisted of 2 nights B&B and first night 2 course evening meal with a glass of wine each and chocolates in the room. The hotel is a stately home with the addition of a well designed 150 bedroom extension that does not look out of place with the manor.... More

Was this review helpful? Yes
GuestRelations2013, Guest Relations Executive at Horwood House, responded to this review
3 June 2013

Thank you for your feedback, I am delighted that your experience at Horwood House exceeded all expectations and that you had a pleasant dining experience in our Tempus restaurant. I am pleased that you found our staff lovely and friendly and that the hotel had a high level of cleanliness. We hope to welcome you back to Horwood House in... More

Matlock, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Just a little thought and representation and it could be perfect”
3 of 5 stars Reviewed 28 May 2013

After reading this year's other reviews, I was a little concerned. But accommodation in the area is sparse and I continued with the booking. I was pleasantly surprised and pleased with the bedroom itself, though it bore no resemblance to the pictures. The bedroom was in the new block, which is a vast multi-levelled modern lego-like appendage to the side... More

Was this review helpful? Yes
GuestRelations2013, Guest Relations Executive at Horwood House, responded to this review
3 June 2013

Thank you for your feedback, I am delighted that your expectations with regards to your room allocation were exceeded. Horwood House has been extended to accommodate 185 guest bedrooms, the Manor house itself is utilized as our centre piece and includes our 3 guest suites, Manor lounge and a few conference rooms. The newer part of the hotel is surrounded... More

luton
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
“Poor service”
2 of 5 stars Reviewed 28 May 2013

We were booked in for 2 nights for our Niece's Wedding,this hotel is not cheap but some of the rooms are looking a bit tired,booking in was a bit slow. We were having a family drink on the Saturday night and the service at the Bar was to say the least pathetic,waiting up to 20 minutes to be served (and... More

Was this review helpful? Yes 1
GuestRelations2013, Guest Relations Executive at Horwood House, responded to this review
3 June 2013

Thank you for your feedback, with regards to your recent stay at Horwood House. Every wedding held at Horwood House is planned with the same care and detail to attention from beginning to end. I can assure you that our team work extremely hard to ensure all wedding guests receive a high level of customer service to make sure that... More

 
 
Horwood House
Horwood House
3.0 of 5 stars 302 reviews
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Additional Information about Horwood House

Also Known As:
Horwood House And Leisure Club Hotel
Horwood House And Leisure Club Hotel Little Horwood
Horwood Hotel And Leisure
Address: Mursley Rd, Little Horwood MK17 0PH, England
Phone Number:
Region: United Kingdom > England > South East England > Buckinghamshire > Little Horwood
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Little Horwood
Price range (per night): RM269 - 419
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Horwood House combines the best of a period Manor House, set in 38 acres, with the modern facilities of Tempus Bar and Restaurant, extensive meeting and function rooms and 185 bedrooms. Our swimming pool and gym are available for all resident guests to enjoy ... more   less 
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Horwood House
Mursley Rd
Little Horwood MK17 0PH
England
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