Dear guest Thank you for your recent stay with us and for sharing your experience here on Tripadvisor. I’m disappointed you were unhappy with your stay at our hotel. Here at Treacy’s, we strive to make each guests stay a memorable and pleasant experience. Although our hotel has indeed undergone extensive refurbishment in recent years, I am extremely concerned to learn of your disappointment with aspects of the hotel such as the décor and your bedroom. Thank you for bringing these issues to my attention so we can act accordingly. However, I am delighted you found our staff to be accommodating and friendly. Once again, thank you for sharing your views and I do hope you will consider returning to us in the future. Kind regards, Grace Butler Sales and Marketing Executive