Dear Sir, Please accept our sincerest apologizes for your mentioned experience. The breakfast experience was terrible, but not the usual service we offer. Please next time you come to Paris, give us a chance to show you how we welcome our guests. However, we are sorry that our at least 27m²-room did not meet your expectation. The entire team joins me to wish you a happy new year and truly hope to have the opportunity to better serve you. Yours sincerely, Sébastien de Courtivron