Dear AlwaysOnLocation, Thank you for taking the time to comment on our Bellasera Hotel property in Naples, Florida regarding your recent stay. The popularity of Bellasera Hotel extends to many different segments of visitors including families, couples, business travelers as well as social and business groups. During the summer months, there will usually be an increase in guest families at our property as they partake in their summer vacations prior to school start. We greatly appreciate you sharing your concerns with us; we are always looking for our guest's feedback. Our goal is to provide a high level of products and premium customer service to all of our guests on a daily basis. We hope to have another opportunity to serve you on your next visit to the Naples area. Sincerely, Brian Schomacker, General Manager Bellasera Hotel