Ive been a regular at Market for over 18 months, maybe visited it every month or two, and have seen a significant deterioration in the quality if the offering. What used to be a friendly, "local" restaurant with consistent quality if service and food has gradually been reduced to an upmarket, overpriced fast food joint with high staff turnover, cheapening...
We are very disappointed to hear about your recent experience in Market! This is certainly not the service level we pride ourselves on! Could you provide me with your contact details at E-Insider.email@example.com so our Director of B&F can contact you directly?
All the best,