Excellent burger at this restaurant and really enjoyed the atmosphere. The food was very nicely prepared and came out in no time at all. Staff were really helpful and looked like they enjoyed working there. Will come here again.
Hard Rock Cafe Restaurant Reviews, Kuala Lumpur
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Hard Rock Cafe
Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
03-27155555
Website
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21 visitor photos
Ranked #113 of 1,254 restaurants in Kuala Lumpur
Price range: RM45 - RM60
Cuisines: American
Good for: Bar Scene
Dining options: Breakfast/Brunch, Lunch Spot, Dinner, Reservations, After-hours
Restaurant details
Good for: Bar Scene
Dining options: Breakfast/Brunch, Lunch Spot, Dinner, Reservations, After-hours
Perth, Australia
Contributor
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See 2 more reviews by Zak M for Kuala Lumpur
norghani, Manager at Hard Rock Cafe, responded to this review
20 May 2013
Dear Zak,
Thank you for taking time the time to write your comment on Hard Rock Cafe Kuala Lumpur. We are glad to know that you enjoyed your visit and commenting that our staff are helpful and food was nicely prepared. We really appreciate it and hope to see you again in Kuala Lumpur!
Nor Esah Abd Ghani
Marketing Manager...
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philippines
Contributor
hard rock cafe is just located at the foot of my hotel which is the concorde. It is very accessible and the service was fast.
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norghani, Manager at Hard Rock Cafe, responded to this review
13 May 2013
Dear Lacey,
Thank you very much for the positive comments. It’s always encouraging when customers acknowledge the good work of our team. We look forward to seeing you again soon.
LOVE ALL SERVE ALL
Nor Esah Abd Ghani
Marketing Manager
Hard Rock Café Kuala Lumpur
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Singapore, Singapore
Reviewer
This H.R. is alright, not exceptional. Service is good, fast, food average, drinks alright. Live music was good.
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norghani, Manager at Hard Rock Cafe, responded to this review
13 May 2013
Dear Fred,
Thank you for your recent correspondence regarding your visit to Hard Rock Café Kuala Lumpur. We are glad to know that you are happy with the service and music.
We look forward to seeing you again.
LOVE ALL SERVE ALL
Nor Esah Abd Ghani
Marketing Manager
Hard Rock Café Kuala Lumpur
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Manchester, United Kingdom
Senior Contributor
Like all other hard rocks, something you must do, and have a pig sandwich, it was very busy and as usual very loud, maybe not as clean as the ones you would find in other cities but we did it
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See 4 more reviews by k r for Kuala Lumpur
norghani, Manager at Hard Rock Cafe, responded to this review
7 May 2013
Dear KR,
Thank you for ROCKING with us. We appreciate the time you take to share your comments. However, we regret to inform you Hard Rock Café Kuala Lumpur is a pork free outlet.
LOVE ALL SERVE ALL
Nor Esah Abd Ghani
Marketing Manager
Hard Rock Café Kuala Lumpur.
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Contributor
Let me start by saying that we like Hard Rock Cafe. We have been to them all over the world and enjoy the atmosphere and food.
We visited on a thu night thinking we would beat the crowds, but still had to wait 20mins for a table. Staff were friendly and it was not too much of an inconvenience. Inside...
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norghani, Manager at Hard Rock Cafe, responded to this review
29 April 2013
Dear Kate,
Greetings from Hard Rock Café Kuala Lumpur. We are happy to know that you had a good time. We also appreciate and thank you for your patience while waiting for your table.
You can skip the waiting time in future when you join our Hard Rock Rewards program (*terms and condition apply). Please be informed that we do...
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Essex
Senior Contributor
Only went here as we always go to a Hard Rock if there is one, not the best we have been to, quite bland and tasteless, also A/C was more like refrigeration!
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norghani, Manager at Hard Rock Cafe, responded to this review
25 April 2013
Dear Sunnytimes,
Hard Rock strives to combine a casual dining environment, outstanding service and a fun atmosphere. I apologize that your visit fell short of our usual high standards and failed to meet your expectations. On your next visit, you can always ask the server or manager to adjust the a/c if it is too cold.
Again we apologize for...
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Saigon
Senior Contributor
Hard rock is hard rock, really nothing special...
However, sometimes it's nice just to grab a decent burger, have a few beers and watch a cover band play some old school rock.
That is exactly what you get here!
The upside of our visit was the extremely friendly and attentive service we received.
Would have given a 3/5 rating without...
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norghani, Manager at Hard Rock Cafe, responded to this review
15 April 2013
Dear Pelle N,
Thank you for your comments and sharing your experience with us.
We strive to create memorable moments for our fans that walk into Hard Rock Café Kuala Lumpur. Sharing your comments with the team will re-energize the spirit of rock n roll within the team. Hope to see you again soon.
LOVE ALL SERVE ALL
Nor Esah...
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Singapore, Singapore
1 review
Hi, I am going over to KL on next friday and I am planning to have a meal over there at Hard Rock Cafe. As this is my first time patronizing Hard Rock Cafe in KL, would anyone suggest any nice yummy food at there? In addition, can tourists request from the waiter / waitress a badge which indicates "...
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norghani, Manager at Hard Rock Cafe, responded to this review
15 April 2013
Dear Foodmadness,
We are happy you are planning to come to Hard Rock Cafe while in Kuala Lumpur. We are located next to the Concorde Hotel and we are open from 11.30am until 2.30am. For your collection of Hard Rock badges, you are most welcome to approach our Rock Shop retail staff.
We look forward to welcoming you at Hard...
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Singapore, Singapore
Top Contributor
We dropped into the Hard Rock Cafe for a mid-afternoon bite to eat after arriving at our hotel next door. The beer was nicely cold and the food tasty. The only downside was that the music was too loud to talk!
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norghani, Manager at Hard Rock Cafe, responded to this review
10 April 2013
Dear Nigel,
Thank you for taking the time to share your experience with us. We take pride to ensure each and every person that walks in receives Hard Rock experience.
We are glad that you enjoyed the beer and food at Hard Rock Café.
We apologize for the loud music. We were most probably having a press conference and normally...
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Katoomba, Australia
Contributor
We have been here many, many times and the service and food is always of a high standard. We don't normally eat western food whilst in Asia but this is always good. You can tend to over order though as the meals are quite large and you usually end up leaving food.
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norghani, Manager at Hard Rock Cafe, responded to this review
10 April 2013
Dear Roger S,
We were thrilled to read your 4-star review of our cafe.
We are glad that you find our cafe a fabulous choice for western food while in Asia.
Hard Rock Café is an American casual dining café and the food portion is the same in all the Hard Rock Café worldwide.
I suggest on your next visit,...
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5.0 out of 5, 21 reviewsLast reviewed 15 Apr 2013
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