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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Pizza
Meals
Lunch, Dinner
FEATURES
Wheelchair Accessible
Reviews (11)
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LanguageEnglish
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Reviewed 13 June 2021

It has been about 3 years since we have been back to this restaurant. We decided to get a couple of orders of break sticks to go. We got to the place and within a minute they were boxed up and handed to us. The...service was quick and friendly. When we got home we enjoyed the great tasting bread sticks. We had a positive experience with ordering the bread sticks this time.More

Date of visit: June 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 March 2019 via mobile

I've never had a bad experience with Pizza Hut in Idaho Falls. I order from them when I dont have time to make dinner. Tonight though, when the delivery guy came he was rude, and told me he had no change. Then asked if I...wanted my 6 for change. When I said yes, he sighed heavily got a very annoyed look on his face and said well fine. He gave me my change and even though I shouldnt have I gave him a tip. When I called to inform a manager I was told they've had a lot of problems with him and that hes stressed because the manager is. Then when I said if this is how you treat people I'll take my business elsewhere and was told ok, that is fine if that's what you want. I'll be contacting the general manager tomorrow.More

Date of visit: March 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 January 2018

We have been to the old location of Pizza hut for many years. The customer service was great and the pizza tasted wonderful. So now, fast forward to the new location of Pizza Hut now located right next door to the old location. We went...and ordered a half Pepperoni and Half Hawaiian Pizza. We have not had pizza for a long time and were really looking forward to enjoying our pizza. Sadly, this was not the case. There was hardly any toppings on the pizza. It is almost like they forgot to even put them on it. At the old location, we never had this problem. Along with it, the Dish Pan crust just did not taste like it used too. We are going to have to think real hard about returning to the new location as the quality of the pizza has really gone down. The staff at this place was great! But the pizza is really lacking in having toppings.More

Date of visit: January 2018
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Reviewed 23 April 2016

I've always loved Pizza Hut. I hadn't eaten that day and I was starved! Coming back from a week long fishing trip in northern Montana. The buffet was excellent and they young lady's serving would come by with trays of your favorite pizza plus the...salad bar. Reasonably priced, delicious hot pizza and a fun environment. What's not to like!More

Date of visit: April 2016
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Reviewed 12 April 2016 via mobile

The Sunday evening we were there, seemed like every kid in the neighborhood was having a birthday party. The place was a mess...not surprising - and "Liv" the poor server, appeared to be the only person on duty - answering phones, taking take-out orders and...serving tables. We didn't seen anyone else out front. We got what we ordered and decided to take it back to our hotel room. "Live" was very nice and polite, considering everything she was doing.More

Date of visit: April 2016
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Reviewed 13 August 2015

I just like their food, the offers are confusing but the food is great especially the wings. Add some extra toppings on the pizza, it is well worth it. Like the cute staff.

Date of visit: March 2015
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Reviewed 26 January 2015

The title says it all. But since my review has to be 50 characters, I added this last bit. Hope you try it out, this is a great location!

Date of visit: June 2014
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Reviewed 19 August 2014

Need yo get better people to work in your store. Also maybe you should hire someone to order enough dam food.

Date of visit: August 2014
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Reviewed 20 November 2013

On October 31, 2013 we placed an order for 8 Count Boneless Buffalo Wings with Ranch, 8 Count Hot Honey BBQ and redeemed an email offer for free Bread-sticks for ordering on-line and Upgraded to Cheese Sticks for $1 more. What I received was 8...Bone-in Wings, and 8 tiny chicken nuggets; I had to ask for the ranch dressing and was charged the full price for the Cheese Sticks. I reported/commented on the poor service/food quality to Pizza Hut; heard back from the HQ that the store would contact me and have heard nothing. $20 bucks down the drain. Never going to this one again.More

Date of visit: October 2013
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Reviewed 11 December 2012

We ordered their $10 large pizza carryout only special and enjoyed their Super Supreme, which is a pretty good deal for the price and tasty too. While waiting for the cashier to retrieve our pizza and to ring up the order, I couldn't help but...notice (1) where the dishes were being washed and (2) some of the restaurant seating area. Both were cluttered with either remnants of food and other debris from plates being scraped off prior to washing. Or, in the seating area debris that was on the floor and left by previous customers and not cleaned up by the food servers. If both of the conditions were cleaned up by the employees through out their business hours, this would certainly lend to a better and more comfortable eating environment for the dine-in customers. I would also have given this restaurant a higher than average rating.More

Date of visit: December 2012
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Pizza Hut, Idaho Falls - 1972 W Broadway St - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Pizza Hut

Pizza Hut is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3
  • Service: 4
  • Value: 3