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Abbott's Frozen Custard INC

4791 Lake Ave, Rochester, NY 14612-2154
585-427-0460
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Ranked #7 of 683 restaurants in Rochester
Price range: RM15 - RM30
Cuisines: Fast food, Ice cream
5 visitor photos
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61 reviews from our community

90% Recommend
    44
    11
    3
    1
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date Rating
Mackinaw City
Senior Reviewer
9 reviews 9 reviews
6 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 7 May 2013

Hello, Great Custard but the customer service was horrible at the Gates Location. The two teenagers that were in there working, did not have hair nets for their hair. The girls were shocked that customers were asking different questions and couldn't multi task. One of the girls hair was longer than her back and was only in a pony tail.... More

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See 2 more reviews by Kelly H for Rochester
Rochester, New York
Senior Contributor
35 reviews 35 reviews
22 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 April 2013

This place is famous in the Rochester area and it has been around for many many decades. The quality is excellent from ice cream to frozen custard. Great selection and popular with just about everyone, You won't be disappointed. I am partial to the chocolate almond that I have been eating from many decades! A must see, if you love... More

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See 23 more reviews by Tony C for Rochester
Rochester, New York
Contributor
13 reviews 13 reviews
6 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 19 February 2013

Smooth and delicious. My husband will only stop for ice cream if we find an Abbotts. I have not, in my memory, had any better.

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See 3 more reviews by KyreeD for Rochester
Rochester, New York, United States
Contributor
15 reviews 15 reviews
9 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 February 2013

Abbotts custard is a must visit for anyone in Rochester. The custard is perfect and the portions substantial. It is pricey but well worth every lick. I especailly like the vanialla almond and chocolate almond but any flavor is awesome. Try the waffle cone,you won't be disappointed.

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Rochester, New York
Senior Contributor
44 reviews 44 reviews
28 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 February 2013

Heres what you hear about abbotts Ice cream.......to costly, to expensive, over rated, not worth the cost.....etc.......and........they are all right. Its good Ice cream, but for what you get In a cone its crazy what they charge. A family of 4, the cost is around $20-25.00, and thats just for cones, nothing else like sundaes. Not for me, I can... More

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See 9 more reviews by coach787 for Rochester
Rochester, New York
Contributor
14 reviews 14 reviews
10 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 27 January 2013

I didn't grow up in Rochester, so I didn't take to Abbott's right away. But it grows on you (if you aren't careful, in more ways than one), and I now rank it as one of the best, if not the best, custards I have ever had. Get some in a waffle cone. '

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See 7 more reviews by Loren48503 for Rochester
Rochester, New York
Senior Contributor
34 reviews 34 reviews
29 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 14 January 2013

Ice cream here is fine, but it is expensive and nothing special. I don't get what all the hype is about at all. If you are going there look for coupons to make it worth it.

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See 25 more reviews by Tom K for Rochester
Marion, New York
Top Contributor
51 reviews 51 reviews
32 restaurant reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 11 January 2013

We go to Abbot's a couple times a year but NEVER take the grandkids!! It's the price. Sure it's nice and smooth and has good flavor but the price for even a small cone is staggering. Sorry...it's just not worth it. So many other places with good ice cream in this town with much lower prices.

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See 5 more reviews by sneakaway1 for Rochester
Charleston, South Carolina
Senior Contributor
25 reviews 25 reviews
14 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 9 December 2012

The ice cream or "custard" is fine but their prices are absurd. As I recall, a 1 scoop vanilla cone is almost $5. Why do people even go there? There are better places to get ice cream. If you have a few kids you will go broke going to Abbots.

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See 20 more reviews by Kathy S for Rochester
Rochester
Senior Contributor
28 reviews 28 reviews
14 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 November 2012

If you are traveling to Rochester or live here hit the local Abbott's custard stands. They are little pricey, but the ice cream is outstanding.

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See 11 more reviews by PunkyLZ for Rochester

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