I've seen the term "upscale" used to describe this place but its really just a regular Thai place. The menu is fairly traditional without any surprises. The food is fine but not great. The staff is functional but not savvy or particularly well informed about the menu, steps of service or wine service. ( the wine glasses are poor quality... More

We stopped in for lunch during the week. The place was busy but we were seated right away. Service was on the slower side and a bit disjointed though friendly. I ordered the tofu and cashew stir fry which was tasty but not "Thai hot" as I had asked. My wife's masaman curry was overly sweet and loaded with cinnamon.... More

I was looking for a lunch place close to my hotel and stumbled upon Basil Thai Cuisine. I was by myself so I sat at the bar for immediate seating. I was not disappointed! I had the Pad See-Eu and it was delicious! The service was fast and efficient! This is a definite favorite in Charlotte!

Since this was our first visit, we asked lots of questions. Our waiter was very helpful with our drink selections & was right on the money with his wine suggestion. Chicken Satay was WONDERFUL! We had 4 different entrees & they were all great. We were seated in the bar area, & the window seats were a little odd -... More

Front of house staff need to learn to smile! Three people staring one down on arrival was unnerving. Delicious starters, satay chicken and Basil rolls, with prompt arrival. Fabulous cocktails. When the starter plates were removed the waitress took the used cutlery off the plates and left them for us to use for the main! But they were replaced when... More

Nice upsale Thai restaurant. Some interesting things on the menu (like the crispy spicy duck), very good food, excellent service. Warm and beautiful atmosphere.

Had dinner with friends on a Saturday night after a conference at the adjacent Marriott. Helpful and attentive server. Recommended the duck over the whole fish - she did not steer me wrong. Full-bodied aromatic sauce with slight pineapple sweetness, duck prepared medium - very tender. The hot dishes were plenty spicy with "regular" hot - we did not go... More

Basil has been my favorite restaurant for a long time now but my last experience makes me wonder how a single incidence of rude,obstinate,i-dont-care attitute and i-can-get away-with-it as Im the owner can make me frightened of ever stepping in that restaurant again. I went with a group of 9 colleagues from office to celebrate one of the good occasions.... More

Each dish is individualy cook when order to your preference. Unlike chinese food, when you order your dish at some restaurant foods are already in large quantity and are then warm when order.