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"On Mother's Day, we had no reservations and little hope of getting into a fine restaurant. We headed to Olive Garden and we lucked out on being seated immediately, even though it was a busy restaurant. We were served prompty by a very friendly server. During our meal, our server introduced us to ..."our "real server", Ashli, who had been busily helping others when the other server more than adequately helped out so that we weren't left sitting. That was teamwork! Ashli was a PURE DELIGHT. So friendly, warm and caring, she was what I consider to be the epitomy of customer service. Having just bought a home in the area, she share her love and knowledge of the general neighborhood and spent the time answering my questions without ever being rushed. She served us a great meal and left us a wonderful note on a business card wishing me a wonderful Mother's Day and congratulating me on our new home. Wow - when do you get service like that elsewhere? Olive Garden is to be commended on ha...
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"I travel all over the world for business and travel. So I have a very varied experience with high end restaurants and foods, presentations, taste, and service. Mastro's takes the prize as being in my top 3 dining experiences.
We were a party of 15, celebrating two birthdays, two graduations, and..." just a family gathering too. While Mastro's specializes in steaks, we had several fish lovers an one or two non meat eaters.This was not our first visit. Perhaps our 10th visit. All were extremely impressed with the menu and service. No glass went unfilled. No dirty plate was left too long on the table. The service was prompt, and cooked to our specifications. Somehow one of our party was not mentioned on the "special event" on the special complimentary desert recognition, our waiter overheard some say something about that, and immediately a special personalized desert arrived. The waiter new us all by name, from past visits, and hovered around us as if he was our personal waiter.
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