As we both work in the hospitality and retail industries my partner and I have high expectations when it comes to our holidays and service. We are both so impressed with our experience at Kontokali Bay this last week that it was a no brainer to share our thoughts, particularly as we used the site to review before going!
Every member of staff made you feel very welcome as soon as we arrived (we were expected!!) and throughout the stay the team were smiley, friendly, exceptionally helpful (we had a mini problem with sports channel for the US Open!) and always remembered you - even to the point of remembering the drink you ordered from the first instance.
We'd like to mention specifically:
Polys who was always efficient and friendly in the Beach Bar and Ben in the hotel Bar who makes a mean Tiramisiu
Dinomachi - who's welcoming smile and conversation at breakfast and dinner was always sincere
Loukas and Xenia who looked after us in the A La Carte restaurant. The 2 of them are a slick team our glasses were never empty, the recommendations for meals was spot on and the surprise birthday cake topped it all!
Doukas and the other maitre'd who as well as making a point of introducing themselves and offering their help, ensured everything ran seamlessly
Roula and the Spa team - I had a fantastic Paradise Massage and back massage during our stay and we regularly used the gym and spa facilities which are some of the best I've used.
Nothing was too much trouble for anyone and it made our stay completely stressfree. I'm not surprised most of the staff have been there for many years their cohesiveness as a team is clear.
As for the hotel, it was always spotlessly clean both in the public areas and rooms. The Pool and Beach area is fantastic (pictures shown are real!). The Spa is to a very high standard, plenty of treatments available and the gym is well equipped. The food in the buffet was great and varied and the A La Carte much higher standard than you might expect.
The location is great, quiet but also only a short walk to bus stop into Corfu town (every 30 mins) and local tavernas, marina and shop.
We would definitely consider returning to the hotel in the future and offer the highest recommendation and would like to thank everyone for a fabulous stay.