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RM 498
Fully refundable before Sun, 24 Mar
Breakfast included
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Reviews (1,749)
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All reviews tower room hot breakfast great stay shopping and restaurants the ground floor breakfast was included the breakfast area rooms are clean central location pool and hot tub front desk staff parking lot bw tubs pet highway patio
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1,285 - 1,290 of 1,749 reviews
Reviewed 18 December 2014

We stayed two nights in this hotel. Location is great, right off the main highway and close to shops and restaurants besides having an on site Italian Restaurant and Pub. Rooms very clean and comfortable with large balconies, in room coffee and tea, and a variety of glasses and cups including 2 wine glasses for that special purchase you may have made. Someone is at the front desk 24 hours a day for excellent service. But what really impressed was the complementary continental breakfast. In addition to the usual fare of cereal, juices, toast and pastries, they also offer a hot buffet breakfast consisting of hash browns, Spanish omelets, scrambled eggs, toast, bagels, and do-it-yourself waffles! All included! Would definitely recommend this place to travellers.

Room tip: Great views all around but western facing gives you the sunset. Some garden suites on the ground floor look lovely.
Date of stay: December 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Terri N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 12 January 2015

Thank you so much for your wonderful review. I am so pleased that you enjoyed your stay with us and found all aspects of our rooms pleasant and comfortable. Thanks for providing such a great description of our complimentary hot breakfast buffet and I'm happy to know that you found plenty of variety within it.

Thanks again and we'll hope to welcome you back in the near future.
Warm regards,
Rosemary Paterson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2014

We have stayed many times at this hotel and the staff have treated us very well over the years. They always make us feel welcome. And the hotel rooms and amenities always are just fine. I recommend this hotel for business or pleasure when in Kelowna.

Date of stay: December 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank David G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 15 December 2014

Thank you very much for the wonderful review! I truly appreciate hearing of your loyalty to us in Kelowna and thrilled to know the team provides exceptional customer service time after time. I'll be pleased to share your comments with them.

Thanks again and we'll look forward to welcoming you back on your next visit to Kelowna!
Warm regards,
Rosemary Paterson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2014

great hotel great city close to town malls and water front clean quite rooms. city park close .pool clean spa great. gym sweet. great christmas mood. great pub and bar. lots of off the road parking for big trucks tooo.

Date of stay: December 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank steve p
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 11 December 2014

Thank you so much for your fabulous review! It's great to know that you've enjoyed your stay with us and able to utilize many of our facilities and amenities. Really glad to hear the gym is "sweet" as we've just renovated it and are really pleased with the outcome...happy that you were too!

Many thanks again for sharing your comments. We'll look forward to welcoming you back on your next visit to Kelowna.
Best regards,
Rosemary Paterson

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Reviewed 3 December 2014

I arrived at 1 AM on Nov 26/14 and was greeted and given an excellent room in short order. I will definitely stay at this Hotel again, It is on the west side of highway 97 going through Kelowna close to the Orchard Park mall.

Room tip: I had a room on the north side ground level and it was great. Very quiet.
Date of stay: November 2014
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
Thank Ron C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 5 December 2014

Thank you very much for your terrific review. I am so pleased to know that you enjoyed your stay with us and found your room and all our services, including breakfast, excellent! Yes, our location is extremely central, right in the center of Kelowna so easy access to everything.

Thanks for sharing your comments with our readers. We will look forward to welcoming you back on your next visit.
Warm regards,
Rosemary Paterson

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Reviewed 25 November 2014

My wife and I vacation in the Okanagan two or three times per year. Kelowna Best Western Hotel provides the best value for our dollar by far. We used Best Western rewards for one free night and enjoyed very reasonable rates for the rest of our stay. The suites come with a kitchenette, separate bedroom and a spotless bathroom. Service was premium and the free continental breakfast really hit the spot. The hotel is centrally situated and only blocks away from the best restaurants, shops and malls. We'll be back!

Room tip: Suites provide all around convenience
Date of stay: November 2014
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Mike W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 25 November 2014

Wow...What a terrific review! Thank you so much for sharing your thoughts about your most recent stay with us. And I'm so pleased that you enjoyed our hotel, our one bedroom kitchen suites, the complimentary full hot breakfast buffet and the overall service.

I truly appreciate your brand loyalty and thank you for the feedback! We'll hope to welcome you back again in the near future.
Warm regards,
Rosemary Paterson

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