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All reviews outdoor pool small hotel queen bed family suite separate bedroom central location comfortable beds a great place to stay bbqs linens housekeeping kettle conditioner soap
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Reviewed 19 September 2014

Stayed here in June and was very satisfied, extremely helpful Reception clerk, comfortable, very clean well appointed room and...quiet even though it is so close to the Highway and thus easy to access. The garden area with BBQ's is a extra plus.

Date of stay: June 2014
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
4  Thank 120Ani
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WitmarGM, Front Office Manager at The Recreation Inn & Suites, responded to this reviewResponded 20 September 2014

Thank you so much for your very kind comments in regards to your stay with us. We make every effort to ensure our guests are comfortable during their stay and thus can truly enjoy their time in Kelowna. I am so glad that our staff were able to accommodate you and that we were able to meet our high standards of excellence in customer service and in cleanliness. We look forward to having the pleasure of your returning to stay with us again in the future.

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Reviewed 12 September 2014

Booked a room with a double and a sofa bed. The sofa bed was the tiniest thing I've ever seen. Maybe 30" wide mattress? For 2+2 kids it wasn't enough. The room was old but clean enough. The pool was small. All in all the worst stay at a motel for our family in 10 yrs. At around $150 for one night it was salt in the wound.When we checked in at the night the lady was good. But the morning saw one Ms Rose, very rude, unpolite and may be racist!!! She was the worst one in the reception we have ever seen.We took it uo with the GM. Breakfast lady for the first day was good but the second lady was horrible as well. Overall, given a choice, we will avoid this.... The stay was in August 2014.

Room tip: Take ground floor as there are no lifts
Date of stay: August 2014
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank UDAYASHANKAR G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WitmarGM, Front Office Manager at The Recreation Inn & Suites, responded to this reviewResponded 12 April 2015

I want to thank you for taking the time to write a review of your experiences with us. I also want to assure you that the issues you encountered are considered to be far below acceptable. I offer you my sincerest apologies for the service you received and I want you to know that Rose is no longer a part of the team. We have a new team of staff who are dedicated to offer our guests top notch customer service no matter what the circumstances. We also have some new people in management positions who are working very hard to make sure that situations like what you experienced never happen again. I know that what I say here is not going to change your mind about us, but if you do come to Kelowna again I can assure you that you will never again have such a negative experience with us. If you do decide to return to stay with us I will encourage you to talk to me directly and I will personally ensure that you get the absolute best of what we have to offer.

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Reviewed 12 September 2014 via mobile

The Hotel was amazing for my family of 6 there was enough beds and the Internet was fantastic the service is great and the Free breakfast just makes it even better, only one problem is the parking could be a bit more organized. Other than that my expericene was cheap and worth every second!

Date of stay: August 2014
Trip type: Travelled with family
2  Thank Yassmina123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WitmarGM, Front Office Manager at The Recreation Inn & Suites, responded to this reviewResponded 19 September 2014

Thank you so much for your kind comments. I am so glad to hear that you enjoyed your stay with us and that we were able to accommodate you and your family. Please think of us again if you come back to Kelowna and come experience some of the exciting changes and upgrades we are implementing.

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Reviewed 29 August 2014

Booked a room with a double and a sofa bed. The sofa bed was the tiniest thing I've ever seen. Maybe 30" wide mattress? For 2+2 kids it wasn't enough. All the cots were rented so one of us slept on the floor. The room was old but clean enough. The pool was small and full of aggressive pre-teens from a ball team staying for a tourney so my 8&4 yr olds were uncomfortable.
All in all the worst stay at a motel for our family in 10 yrs. At over $150 for one night it was salt in the wound.

Date of stay: July 2014
Trip type: Travelled with family
Thank BrianBCX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WitmarGM, Front Office Manager at The Recreation Inn & Suites, responded to this reviewResponded 3 September 2014

Thank you for taking the time to write a review in regards to your stay. I am very sorry that you were dissatisfied with your time with us. We unfortunately do not reserve the pool for certain people, and allow all our guests to use it so it can certainly get busy sometimes, especially when we have teams in house or on weekends when the hotel is particularly busy. We do have one bedroom suites which feature two queen beds and a pull out as well as a full kitchen which might have better suited your needs to our junior suite, but these rooms tend to sell out quickly so having a reservation for one is a must. I do hope that you will give us another chance if you return to Kelowna and let us show you just what a fantastic experience we can and do offer.

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Reviewed 21 August 2014

Spend 3 nights there.Very clean at reasonable rate hotel with full kitchen.Barbeques outside to guests.Quiet place with friendly stuff.Location in central Kelowna with restaurants and shopping nearby.

Date of stay: August 2014
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
2  Thank Waldemar W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WitmarGM, Front Office Manager at The Recreation Inn & Suites, responded to this reviewResponded 23 August 2014

Thank you for taking the time to write such a pleasant review. I am so pleased that you enjoyed your stay with us and I hope that you will think of us again the next time you travel to Kelowna. We look forward to having the pleasure of welcoming you back.

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