We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
Fairmont
RM 1,157
Fully refundable before Sat, 30 Mar
No prepayment needed
Hotels.com
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (4,789)
Filter reviews
4,790 results
Traveller rating
3,430
1,014
203
82
61
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
3,430
1,014
203
82
61
Show reviews that mention
All reviews gold floor globe restaurant vancouver airport an early morning flight long flight love this hotel connecting flight next morning between flights air canada international flight convenient location bed was very comfortable canada line runway convenience telescope
Selected filters
Filter
Updating list...
4,062 - 4,067 of 4,790 reviews
Reviewed 15 December 2012

If you must stay near the airport in Vancouver, stay here. By airport hotel standards it is amazing. By Fairmont hotel standards, it's got some work to do.

The rooms are lovely! This is a newer property so hasn't got the challenges of keeping an old building up to date. The rooms are modern and, at least on the Gold floor, large. The bathrooms (always a challenge in Fairmonts) are beautiful and big.

There is nifty console beside the bed from which you can control all lights, curtains (played with that for ages), music, alarms and temperature. Well, you could control the temperature if the heat worked. In my room, the heat didn't work. A visit from the "engineer" resulted in a new filter and much banging around in the ceiling but no heat. I'm not sure he understood that the problem was not with the heater but with the fan. The room never warmed up past 19C.

To the lounge! The Gold lounge is nice and if you like looking at airports, affords you a view of the international terminal ramp. The daily appetizers are better than Calgary's but still not up to the standard you'd see at the Hotel Vancouver or the Chateau Laurier. We have a brie and cranberry in puff pastry nibble that's pretty standard, but a bit greasy. There is chicken on a skewer that has been sitting out way too long for me to sample.

On the cold side there is a very tasty pastry cup with tiny grilled vegetables and very nice salad of beets and chevre with a light vinaigrette. The local smoked salmon is also very nice. The rest is a pretty dull, sad collection of crudite with dips and a few cheeses.

Breakfast was a small selection with some watery scrambled eggs and five (I counted) sausages in the bin. There were berries in a shot glass and a standard selection of fruit, yogurt and smoked salmon. Could be worse. But could be waaaaay better.

I don't know why this lounge has no computer to do things like print a boarding pass. Seeing as it's an airport hotel you'd think that would happen a lot. The staff are happy to print it for you or, if you'd rather not cough up your travel info, you can go to the business centre downstairs. Speaking of staff: they seem to be a bit scarce and need to be summoned by buttons from back rooms even during busy check-in and check-out periods.

The lobby is under some kind of renovation so the bar and the restaurant are in the same area. The service is terrific and the view of the airport is, well, the view of the airport.

Bottom line: If you must stay at the airport stay here but if you want a nice hotel stay at the Hotel Vancouver. It's not much more money but it's a much nicer stay.

Date of stay: December 2012
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Elizabeth W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 December 2012

I had a wonderful experienceat the Fairmont Vancouver Airport. From the Bellman who welcomed me on level 3 of the airport, who took my luggage, stored my perishables in the freezer and then delivered my luggage to the room, he was awesome! He went above and beyond to even introduce me to the ammenities of the room. The entire staff seemed to be knowledgable of what it took to give exemplary customer service. They all had sincere and cheeful smiles. They answered all my questions. I was very impressed when my first call to room service wasn't picked up after 4 rings ( I hung up to try again later), but someone immediately called my room back and assured me that someone from in-room dining would call me back and they did! Since I was travelling alone, it was a bit unweildy to cart 2 large suitcases plus my perishable's box back to the domestic end of the airport. However, one of the bellmen was free and gave me a lift in one of the hotel's cars. It is that type of service that makes an indelible mark on me. I It is these little attention to details that make a visit to this establishment a pleasure. The room service menu at late in the evening was limited, but the food was good. I would not hesitate to stay at your hotel again. Thanks again for a great visit!

Room tip: Be prepared for a bit of walk if you arrive at the domestic terminal. With luggage it may take 10-15 minutes to walk to the hotel which is located in the internation terminal at the other end of the airport.
Date of stay: December 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PatRoth
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FairmontYVR, Director of Sales at Fairmont Vancouver Airport, responded to this reviewResponded 23 December 2012

Dear PatRoth,

The team here at the Fairmont Vancouver AIrport would like to thank you kindly for writing such a lovely review on Trip Advisor. We will ensure to relay this information to our operations team and are pleased to hear that those small details really stood out. Please ensure to contact our reservations team upon your return to Vancouver International Airport as they would be delighted to assist with any reservation enquiries you may have.

Happy Holidays,

Sincerely,
The Fairmont Vancouver Airport.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2012

Recently I had the opportunity to stay at this hotel while I was traveling for business. It's a luxury hotel, with luxury prices, and luxury treatment; and for my purposes it was perfect. It’s situated right above the US departure terminal and the sound proofing is so good, I hardly heard the planes at all. It would not be my first choice if I was there on vacation to use it as a home base for my touring. After all you are at an airport with airport choices for foods with airport prices; however, the hotel has a nice restaurant. But if you wanted to get to downtown, there is a sky train station within easy walking distance. But as I was there just overnight and I had an early flight the next day; how cool it was to check-out of the hotel and just walk downstairs to the ticket counter to get my boarding pass. No shuttle, no parking, no fuss no, no muss.

Date of stay: December 2012
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ellie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 December 2012

We stayed here for one night before an early flight to Mexico. From the moment we checked in until we left, we felt special. I decided to upgrade our regular room for Fairmont Gold. Best move ever! The lounge had great little appies to nibble on before we went down for dinner at the hotel restaurant. If we weren't having dinner with friends, we could have easily survived on the snacks.
In the morning, we had just enought time to have a very nice little breakfast in the Gold lounge. More that enough to fill our bellies before the trip.
The room was spotless, great bathroom and a really good shower (one of my pet peeves are weak drippy showers!)
The bed was ever so comfortable.
Thanks guys for such great service!

Date of stay: December 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank fromhove
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FairmontYVR, Director of Sales at Fairmont Vancouver Airport, responded to this reviewResponded 23 December 2012

Dear fromhove,

Thank you so very much for taking the time to write a lovely review on The Fairmont Vancouver Airport. We love how you were able to highlight your stay on Fairmont Gold and the value of that upgrade. We are pleased to hear that you were able to fly to Mexico with full bellies, and hope your stay in Mexico was lovely as well. Please ensure to inform us of any future travel plans you may wish to take in 2013 as our reservations team would be delighted to assist with any future reservation enquiries.

May the year ahead bring you joy and happiness,

Sincerely,

The entire team here at The Fairmont Vancouver Airport.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2012

This time around we really wanted to treat a family member who was overnighting briefly in Vancouver. We splurged on a top floor (gold) room for them. They were given a gorgeous view room and thoroughly enjoyed the evening canapes, honour bar, breakfast and added services. There was some confusion regarding payment at the end (we were paying) and the front end staff (Veronika and Jenny) solved the issue quickly and with impressive professionalism. It brings to mind a quote by Jack Brown that I am enjoying right now:
"Happiness is not the absence of problems but the ability to deal with them."
Thank you again Veronika, Jenny and Jared (who brings joy to the gold floor)!

Room tip: Ask for a view room. The mountains will fill your room with beauty.
Date of stay: December 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CanadaMelanie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FairmontYVR, Director of Sales at Fairmont Vancouver Airport, responded to this reviewResponded 23 December 2012

Dear CanadaMelanie,

Thank you very much for taking the time to write a lovely review on Trip Advisor. We are very thrilled to hear that the team members mentioned were able to resolve your concerns by being empowered. We will ensure to inform each team of your comments. Please let us know when you are staying with us again in the future as our reservations team would love to assist with any reservation enquiries you may have,

Happy Holidays,

The entire team here at The Fairmont Vancouver Airport.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews