We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
RM 533
Fully refundable before Sat, 30 Mar
Breakfast included
No prepayment needed
Booking.com
Hotels.com
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (366)
Filter reviews
366 results
Traveller rating
173
122
43
12
16
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
173
122
43
12
16
Show reviews that mention
All reviews two bedroom suite fitness center ample parking great place to stay fully equipped kitchen yogurt front desk staff comfortable stay easy access highway dishwasher
Selected filters
Filter
Updating list...
211 - 216 of 366 reviews
Reviewed 21 May 2014

My family and I stayed at the Staybridge suites over the Victoria Holiday weekend. We were very disappointed. When we first arrived and went to check in at the hotel, the person at the customer service desk was not there. He was outside smoking a cigarette. When he came inside, his entire self smelled horrible with the smell of smoke.....meanwhile there were numerous non-smoking signs placed all over the building.
Then they placed us in a room next to the exit where there was constant noise throughout the entire two nights we spent there. The air condition unit was also very noisy and didn't work properly. There was also a very loud noise from an equipment shutting on and off which kept us up for most of our stay. The other issue was that the placed us in a room on the first floor where the huge flood light from out side shined right into the room the entire night, even with the blinds closed, it was difficult to sleep.
We went the person at the front desk after our first night there and asked us to be moved to another room, his response was, he'll see what he could do when his colleague came in and let us know, until now, we never heard from him again.
I had stayed at this hotel prior on a business trip earlier this year on the fourth floor which at that time wasn't so bad, so I decided to give it a second chance. I travel quite frequently to Markham numerous times per year on business, and I will never go back to this hotel. I left even more tired than when I got there. Just an awful visit.

Date of stay: May 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Kjwl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IHGCare, Guest Relations Manager at Sonesta ES Suites Toronto Markham, responded to this reviewResponded 6 June 2014

Dear Kjwl,

Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2014

I chose this hotel as it is family friendly and was the nearest IHG hotel for me. But I was very disappointed with my stay. The room was very small. It was a studio room and a family of 3 could hardly fit in. The hotel is next to 407 Expressway and the sound proof was not very good. All night we could hear cars and trucks buzzing. We tried to change the room the next day, but could only manage another room with the same problem. So stuck with the same room. The location of the hotel is good. Very close to 407 and 404. Breakfast was decent. Also used the business PC and printer. They did have snacks in the evenings, but we never went that way!! I will not recommend this hotel for light sleepers due to the poor sound proofing. Another disappointing factor was the Wireless internet speed. It was pathetically slow. So slow that we stopped using it. The thermostat was a very old fashioned one, but to my surprise, it was working very well. Overall, I would give 1 out of 5. Stay away if you can .

Room tip: Ask for a room on the front side of the hotel to avoid highway noise
Date of stay: November 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank sars82
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Staybridge_Markham, Guest Relations Manager at Sonesta ES Suites Toronto Markham, responded to this reviewResponded 9 May 2014

Dear Sars82,

Thank you for taking the time to convey your comments on your recent experience. Please accept our sincerest apologies for the inconvenience you experienced. We appreciate your willingness to share your comments as this allows us to take the first step towards improving our services. We hope you will give us another opportunity to welcome you back in an effort to provide you the level of service you expect from InterContinental Hotels Group. Please do not hesitate to contact me directly at kimberley.portener@ihg.com should you wish to discuss this further.
Thank you again, Kim Portener Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2014

We were in Toronto for a wedding, and booked a 2-Bedroom Suite with this hotel - it was great! When we arrived, our room was not ready yet, but was told to come back around 2PM - so we went to grab lunch, and by the time we came back, a room was available for us. Great front desk service!

Room -
2 Bedrooms, 2 Bathrooms, a small kitchen, living and dining area. One room had a King bed, while the other room had a Queen bed. The room with the King bed had only a shower in the bathroom (not a big deal) whereas the room with the Queen bed had a full size tub. Both rooms had an ironing board, and closet with shelving. Also, the room with the King bed had a small chair and ottoman, while the room with the Queen bed had a desk with office chair. Main area consisted of a table with 4 chairs, an updated kitchen that had a small 2-burner stove, dishwasher, and fridge, microwave. They provided utensils and dishes, dishcloths, coffee. There was a small loveseat (sofabed), and a chair, coffee table, with TV. Each room had a flat screen TV.

Please Note - NO SAFE

Free Wi-Fi
Free Parking
Free Breakfast Buffet - eggs, waffles, cereal, fruit, coffee, juices, breads, sausage, yogurt, etc.
GREAT staff - everyone was SO accommodating and nice. Housekeeping was friendly, the lady setting up the breakfast buffets was also so nice! Front desk always had a smile!

Overall, it was a decent stay! Would come back!

Date of stay: April 2014
Trip type: Travelled with family
1  Thank Jennifer F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 April 2014

Booked a two room suite for myself, my husband and our two friends on a business/leisure trip. Great price for such a spacious room. Clean, super comfortable beds and friendly staff. Would most definitely stay here again. A bit noisy due to a children's sports tournament but can't blame the hotel for that.

Date of stay: March 2014
Trip type: Travelled on business
Thank hl000
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 April 2014

Sure, the location may not be ideal for some -- weird residential/commercial neighborhood on the outskirts of Toronto -- but it's a great base from which to "do" the city, particularly if you have business in the 'burbs. Recently renovated rooms are big, comfortable and cozy, excellent service from the friendly staff, very decent buffet breakfast included in the price (free parking, too) and the free dinner (light fare) a huge plus if you're traveling with kids. Pet friendly as well. All of this at an extremely competitive rate. We didn't take advantage of the fact that the rooms come with a fully equipped kitchen, but it would make a longer stay even better value for money. Small but functional gym has a washer/dryer as well. Hotel is located quite close to the highway, but the noise didn't affect us -- could not hear the outside noise at all.

Date of stay: April 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lars B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews