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All reviews butler service piano bar reflection pool room check new delhi water bodies beautiful hotel close to the airport rooms are large delhi airport wonderful experience world class cake business hotel amazing service special thanks in room dining
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Reviewed 19 October 2012

After staying at the Oberoi in Agra and Jaipur this was our third Oberoi in 10 days. It is very different to the others, much more modern but with the same incredibly high standard of service and attention to detail. We were upgraded to suite which was enormous. The hotel is so big it feels very impersonal. We had dinner with friends at 361 and although the food was very good the service (surprisingly) could have been better. This was probably due to the restaurant being busy but this was disappointing.

As a regular visitor to Gurgaon the Oberoi is a welcome addition and even if you are not staying here the restaurants and piano bar are a fantastic place to spend an evening.

Date of stay: October 2012
  • Trip type: Travelled as a couple
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Thank NickfamilyKent
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OberoiGurgaon_NCR, Front Office Manager at The Oberoi, Gurgaon, responded to this reviewResponded 27 October 2012

Dear Guest,

Thank you for your wonderful feedback.

We are delighted that you enjoyed your stay with us. The Suites are a vast expanse of natural light. In fact all our rooms are based on 3 key elements, Height, Light and Space.

We are sorry that the service standards were not up to your expectations. May I ask you to provide us some specific drawback that we can better. You may write to me at Gaurav.Issar@oberoihotels.com.

The entire team looks forward to welcome you back at The Oberoi, Gurgaon.

Warm Regards

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Reviewed 18 October 2012

We experienced a warm welcome from the moment we walked in the door. The staff is extremely attentive, and treated us like royalty every minute of our stay. The management was very engaged with the guests and continualy mingled throughout the hotel to ensure that every attention to detail was covered to perfection. I would encourage everyone to experience this level of service to understand what true hospitality and feeling home away from home should be like. The Oberoi Hotels consistently prove to be leaders among the best hotels in the world, and we are looking very forward to our next visit to beautiful India and The Oberoi Gurgaon!

Room tip: We had a fantastic suite that overlooked the beautiful view of the water lit with torches at night. Absolutely fantastic!!
Date of stay: October 2012
  • Trip type: Travelled on business
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Thank Maria H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OberoiGurgaon_NCR, Front Office Manager at The Oberoi, Gurgaon, responded to this reviewResponded 23 October 2012

Dear Guest,

Thank you for your kind words.

Your positive sentiments have been shared with the team. We are delighted that you found the hotel and the service standards up to your satisfaction.

The team has been trained to interact with guests at all levels to try and know more about the preferences of our guests. We are happy that you noticed this.

The entire team looks forward to welcome you back and we hope to see you soon in the near future.

Warm Regards

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Reviewed 14 October 2012

unbeatable aura of luxury is the quality of materials the hotel is swathed in.Extremely courteous staff .Beautiful landscapes.Amaranta serves exotic sea food and Threesixtyone ,awsome world cousine.Piano bar is fabulous place for happening evening and relaxation.One unique thing about The Oberoi ,it is made around water which adds to great dimension of tranquility.
This hotel is connected to serene Trident hotel.

Room tip: higher the better
Date of stay: October 2012
  • Trip type: Travelled on business
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Thank dranuragbansal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OberoiGurgaon_NCR, Front Office Manager at The Oberoi, Gurgaon, responded to this reviewResponded 27 October 2012

Dear Guest,

Thank you for your generous feedback.

The hotel is spread across a vast expanse of water and forest. 3 key elements that define the hotel are Height Light and Space. We are glad that you liked the water bodies.

Please do visit us again. We look forward to welcome you back at The Oberoi, Gurgaon.

Warm Regards

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Reviewed 13 October 2012

Hotel is a little to modern for my taste, but you quickly get past the vibrant purple and red and get to the heart - fantastic service. I am a single woman travelling for business and I felt very safe. Food was fantastic. Went to the hotel restauarant and just ask the chef to make me a vegetarian meal, one of the best I have ever had.
Rooms were clean and quiet, loved the black out blinds. Pool was fantastic, must be olympic length but not as wide. The drivers from the hotel (in BMW's) are able to manover thru Delhi traffic like a graceful dancer. Went to Agra arranged by the hotel. Left at 430am, only took just over 2 hrs to get there on the new hiway, so worth it. I love Fairmont, Shangra La and Fourseasons - this hotel is right up there.

Date of stay: October 2012
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2  Thank Donna M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OberoiGurgaon_NCR, Front Office Manager at The Oberoi, Gurgaon, responded to this reviewResponded 23 October 2012

Dear Guest,

Thank you for writing to us.

We are delighted to be compared to the best in the business !

The rooms have been designed keeping in mind the safety and comfort of guests. The guest block is therefore separate from the rest of the building thereby providing a single point of entry and exit to all guest rooms.

Thank you for mentioning the drivers' ability to handle the traffic better. We have specially trained drivers who find Delhi traffic easy to deal with. The new Expressway to Agra has indeed reduced travel time by half and has made the journey much more comfortable.

The entite team looks forward to your next visit with us at The Oberoi, Gurgaon.

Warm Regards

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Reviewed 8 October 2012

We have just returned from a 10 day holiday staying at The Oberoi Hotels in India. We stayed here for our last night and what an exit. This is a truly amazing hotel. Everything is balanced, the magnificent building, the layout, the design and the service. The rooms are the largest in Delhi and beautifully appointed, everything you could possibly want or need. The Butler Service is a true Butler Service. The staff are courteous,efficient and absolutely professional. The quality of the food is outstanding. Unfortunatley I didn't have time for a Spa treatment but I did visit the Spa as well as the Pool, again they looked amazing. This is a world class luxury hotel with world class service delivered by a very caring and passionate team of people.
We booked our holiday through Oberoi Reservations, we changed the holiday 4 times and nothing was too much trouble for Swati and her team. Everything was organised flights, cars bookings, all taken care off. We met Swati and her colleague Gulveen for coffee and they were just as I imagined warm, friendly and professional, they checked each aspect of our holiday to ensure everything was right. I can't wait until the next time.

Date of stay: October 2012
  • Trip type: Travelled as a couple
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2  Thank BlackGlasgow
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OberoiGurgaon_NCR, Front Office Manager at The Oberoi, Gurgaon, responded to this reviewResponded 23 October 2012

Dear Guest,

Thank you for your kind words.

We are happy that you enjoyed your stay at our hotels. It was nice to see you back with us.

Your generous words have been shared with the entire team. Swati and Gulveen were more than happy to change your travel schedule as per your convenience.

We hope you have more time to experience the Spa when you visit India next time. It was truly an honour to have you stay with us.

We hope to see you soon in the near future. The Entire team joins me in thanking you for staying with us and to find time to write in.

Warm Regards

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