The property is not a very old or not too new property, earlier it was known to be ISTA hotel now its been taken over by Hyatt.
It is not a very expensive hotel in regard to its tariffs as well as its dinning rates. The food is equally good at the restaurant. The Restaurant staff is very helpful, especially to mention few of them, Mr. Nadim / Miss Aasha / Miss Ukranti / Rohit / Abhijeet / Simone. We had gone to Pune for a 2 day weekend break with our 9 months infant. My wife carried a small electric travel cooker and the grains for cooking the food for our baby and time an on we would require small small things like spoons, plates, heating of Milk for the Baby and the restaurant staff would always be happy and smiling to come to our room and do the needful even if we called them at 10pm. The restaurant has an nice open space where you can side outside and enjoy your breakfast / lunch / etc and equally bask in the mild sun.
There is communication gap and less co-ordination in the over all working of the staff of different departments to the actual ground working staff, means out reservation or booking email was not received by us at all, but the reservation was confirmed on phone and due to which the weekend offer was not given to us as well as we had to again ask for things that was already conveyed by us while doing our booking but still the amt I paid per day was worth the stay and so we extended a day extra but we did not get the net rate as conveyed to us on by the reservation desk. So do clarify from the start and get all communication confirmed in writting with special request asked or required for.
Miss Jyoti in the housekeeping was very helpful.
I felt the property is short of staff due to which at times you needed to ask the staff for things two three times for what you require to be done. Surprisingly their towels commonly had the smell of Coconut Oil in it (which I do not like) may be because they are or were used at the Spa.
The standard room and Deluxe room do not have a Bath tube, a bath tube is only available in a suite.
The property is an ideal place to take a break or even stop for a business meeting.
In the near by vicinity (just behind 500 Mtrs to up to 1.5Kms) are good restaurants like Green Field (Good food at economical prices and do delivery at the hotel too) / Kalyani Veg. restaurant / an Italian restaurant behind the Hotel compound itself / Northern Frontier restaurant (Food is too highly priced but the did not like the quantity and the quality in par with the price), The is a D.mart hypermarket about 2 kms away in Kalyani Nagar and a Reliance Fresh next to Green field restaurant / KFC / Mac Donald, etc in the next door mall.
I will surely g back to this property but will expected that it will improve equally in its bits and piece which need to be take care of.
- Official Description (provided by the hotel):
- Hyatt Pune is an upscale Business Hotel with an intimate, tranquil and serene ambience. Located within close proximity of Pune airport, key business hubs and entertainment/shopping areas,the hotel is ideal for transient guests and small to medium size social and corporate events. ... more less
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