Bunda Hotel PDG was such a letdown after 5 excellent nites at Bunda Hotel BKT. BundaBKT: new, clean, close-to-amneties & excellent service. We had a slight misunderstanding on room rates that was quickly sorted out by Fiona at reception without much drama. I rate Bunda Bukittinggi EXCELLENT & OUTSTANDING. We stayed in Rooms 401, 407. BundaPDG: checked in by sour-faced receptionist, rooms 503 & 504 were just ok, smaller & less maintained. Bathroom stank, mirror broken, mould around sink & tiles not cleaned. Service was BAD. It took 2 hours to get fresh towels, 30 mins to get toilet paper, and a dozen rings before anyone answered calls at reception. Owner of Bunda Hotel chain should take note. P.S. Rates was Rp350,000 (USD35) per room per nite.
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