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BBJJLT
Singapore, Singapore
156251
Excellent Buffet Breakfast & Dinner
4.0 of 5 bubblesReviewed 28 Nov 2011
Both their buffets are definite treats due to their sheer varieties and qualities. The Indian cuisines; and choice of salads as well as the desserts are the BEST! Head-off to the Chef!
Date of stay: November 2011
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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Reviewed 28 November 2011

We stayed at the MO for three night and loved every moment. The rooms are good in size and although people say they are a bit dated i found them to be perfect expecially the bathrooms that are grand in size. The breakfast was amazing the location cant be beat since its next to a great mall and the underground station. The business center was perfect, screen were large and the priniting very fast. Loved the MO and cant wait to return.

Date of stay: November 2011
  • Trip type: Travelled as a couple
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1  Thank gr00vychick
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 November 2011

I stay on extended trips at highly regarded hotels in Asia. The Mandarin Oriental in Kuala Lumpur is top notch in making me feel at home when I am there for two weeks at a time. The most impressive attribute is the warmth of the service from the moment I walk in to when I leave a few weeks later. The doormen, bell captain and reception staff are warm and attentive, without being too intrusive. The service in the room is quiet and efficient, and the room cleaning is done well in an amazingly short time (unlike other hotels where it can take 45 minutes to an hour, here it is done in around 15 minutes). The evening turndown service is similarly done in about 5 minutes. This helps me not feel interrupted while working in the room. and every time a hotel staff member enters the elevator, they are courteous and smiling. The business center is also very efficient and friendly (even though the charges for copies and printouts are a bit steep even for 5 star hotels). The club lounge is spacious, quiet and has excellent service and a spectacular view. The staff there will make small talk, but again without being overly intrusive. They remembered me by my second day and right away on subsequent trips.

The club lounge and 2nd floor breakfast are excellent, as are lunch and evening cocktails at the lounge. The hotel also offers excellent buffet options in the lobby level, at a surprisingly reasonable cost. The dining options are excellent, although the drinks in the MO bar seems a bit steep (especially some quite average wines). The air-conditioning in the lobby lounge can feel positively frigid if you are sitting under the vents which is unavoidable at the larger tables, but that seems common in Asian hotels and better than feeling warm so I can't complain.

The gym is large and underused (which I like) and the equipment is in good working order. There too, the warmth of the staff comes through.

The rooms are spacious and tasteful, though not as technologically advanced as the Mandarin in Hong Kong. But the wireless internet worked reliably, and TV, phones, and plumbing were always in perfect working order. The thermostat was a bit unreliable, and the room could get too warm or too cold if you can't figure out the sweet spot on the thermostat. I can live without a TV in the bathtub or electronically controlled curtains, which the MO in Hong Kong has.

Asking for a late checkout at 2 pm even after a two week stay turned out to be a bit challenging as they were fully booked, but on the day I was supposed to depart, the hotel came through.

Overall, always a great place to come back to at the end of the day. Its the service that makes it a cut above other hotels and a joy to return to. The only recommendation I would have is to give the rooms a technological upgrade. But I wouldn't change anything else, especially the friendliness and prompt service. It is rare to feel as well cared for in a hotel, even in Asia. I look forward to returning every time.

Room tip: Park view beats city view, especially with a glorious sunrise and greenery.
Date of stay: November 2011
  • Trip type: Travelled on business
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Thank sl3854
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 November 2011

Had stayed here in April 2011 during my vacation with my wife and 2 kids aged 7 and 2. It's a great hotel and an ideal place for a business stay but probably wasnt the right choice for a holiday getaway with 2 kids. Lot of construction activity was going on in the vicinity leading to traffic chaos. Many VIP's and local politicians visit there on a daily basis for lunch and dinner with heavy security, so be prepared to be scoffed at by their security. Service was good but not exceptional or I may be a bit biased after my great stay @ Shangri la rasa sayong in Penang which was a true relaxation resort.

Date of stay: April 2011
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Thank Larry7591
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 November 2011

This hotel was amazing, the service was the best I have ever received! The staff were attentive, the room was super clean, and the buffet breakfast was scrumptious!! The Mandarin Oriental is next door to The Petronas Towers and there are many eateries in the shopping area of the towers, also a 5 minute walk from local bars and eateries. I would stay here again in a heartbeat. Thank you!

Date of stay: October 2011
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Thank CKG89
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 November 2011

this is my 3d time staying in this hotel.
wow. it is very-very nice. the most i like in it is the location - just 2 min to KLCC and all nice shops.
The hotel itself is very clean and good-designed, the stuff is very friendly, the pool and jakuzzi also great. The price taken for it is reasonable though a but high to my opinion.
During check in please ask for a corner rooms - they are a bit biger and the view from them with these panoramic windows is excellent

Date of stay: November 2011
  • Trip type: Travelled on business
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Thank Nushkin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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