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Traveller rating
501
146
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All reviews great stay plenty of parking front desk staff very nice hotel staff was very friendly would stay here again alabama cleanliness chain
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Reviewed 16 July 2014

The staff make this Hampton a pleasure. Have stayed several times in past year. They go above and beyond to be helpful. The physical hotel is nothing above average, but the staff is what makes it a repeat place for us to stay.

Date of stay: July 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank E O O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Oxford-Anniston, responded to this reviewResponded 20 July 2014

Dear E O O,

Thank you for your many visits and for posting your nice review. I'm glad you know you can count on us to provide excellent service and clean and comfortable accommodations every time you are in our area. We look forward to welcoming you back and serving you again during your future visits.

Sincerely,

Ken Jacobs
Guest Relations

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Reviewed 16 July 2014

It was a very nice, clean and friendly hotel. It is in a great location with plenty of places to eat in walking distance. The staff is very friendly and helpful. They even allow pets. The rooms were clean and well maintained.

Date of stay: July 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Stacie W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Oxford-Anniston, responded to this reviewResponded 18 July 2014

Dear Stacie W,

Thanks for staying with us and posting your nice comments. I'm glad you like what and how we do things here and appreciate your compliments. I hope we can serve you here again.

Sincerely,

Ken Jacobs
Guest Relations

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Reviewed 16 July 2014

We've always had a great experience when we stay at a Hampton Inn and this one was great too. Very friendly and helpful staff, the room was clean and nicely furnished, the location was very convenient. You really can't beat the free full breakfast, there was a wide selection and it was all delicious. Another A+ stay, I would highly recommend this Hampton Inn.

Date of stay: July 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank cindywest44
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Oxford-Anniston, responded to this reviewResponded 18 July 2014

Dear Cindy W,

Thank you very much for your loyalty to the Hampton Inn family of hotels and for taking the time to write and post your excellent remarks about your stay at our property. It is our pleasure to deliver the best in service and accommodations and we're glad you know you can count on us for an A+ stay. We value your business and appreciate you recommendation. I hope you will be our guest again.

Sincerely,

Ken Jacobs
Guest Relations

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Reviewed 16 July 2014

when you first walk in the smell is really bad it smells like dog poop. I wasn't going to stay because of this but I checked the room and it was clean AND DIDNT SMELL LIKE THE LOBBY SO WE STAYED. the bed comfort was ok breakfast ok for the money this room was average, however the pool was warmer than the hot tub, and pool area also smelled. we were only there for one night. Its defiantly only a one night hotel, wouldn't want to have an extended stay here but one night ok.

Date of stay: July 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Melissa H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Oxford-Anniston, responded to this reviewResponded 16 July 2014

Dear Melissa H,

I am sorry you did not have a good stay with us and offer my apologies for the discomfort and disappointment you experienced. We stand behind the Hampton Inn 100% Satisfaction Guarantee, and will invoke it if you will contact me via kenjacobs@zmchotels.com. We want all our guests to be happy they stayed with us and take it very seriously when we learn of a guest's dissatisfaction. We value your business and your feedback and hope to hear from you soon.

Sincerely,

Ken Jacobs
Guest Relations

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Reviewed 15 July 2014

You could not ask for nicer staff and the rooms were nice and clean. The clerk's computer locked up while trying to check us in, but she got it all worked out. Breakfast was great. If we are ever in the area again would absolutely stay there again.

Date of stay: June 2014
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Pamela M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Oxford-Anniston, responded to this reviewResponded 16 July 2014

Dear Pamela M,

Thank you very much for posting your nice review about our hotel. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. We really appreciate your compliments and look forward to welcoming you back on a future visit.

Sincerely,

Ken Jacobs
Guest Relations

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