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232 - 237 of 449 reviews
Reviewed 5 September 2014

The hotel is in a central position, everything was clean and working and my room and bathroom were very comfortable. But the staff was really exceptional! I arrived with a crutch and a torn ligament and had just left a very unpleasant hotel on the other side of Cape Town. But thanks to Cape Diamond and its staff I remember Cape Town fondly. They helped me with everything - even remembering what I like for breakfast and bringing it to me before I even could ask. I felt safe and secure and very well taken care of :-)

Room tip: There are rooms with balconies and bath tubs (instead of showers).
Date of stay: May 2014
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
2  Thank KerstinAusHamburg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 September 2014

First, the parking was a nightmare. You gotta somehow park where you won't get towed, go to the hotel and ask for the tag, drive 7+ circles up to Floor G across the street and then return the tag to the hotel. When you need to fetch the car the same repeats plus you have to wait for the tag when someone else is parking. All this ridiculous amount of effort to park will also cost you R70 a night. And then walk across the street in the rain back to the hotel.

Second, the rooms and the hotel itself is smelly. My room smells like someone had smoked and vomited inside and when I checked in, the windows were even open. The lobby and the hallway reeked of frying oil smells in dinner time and somehow leaked into the room too.

The elevator is another wonder at this hotel. It jitters and sounds like you will never make it to the ground floor.

My room's dressing table chair was severely stained, in fact you could see more stain spots than clean areas of the cushion which was horrid. When I took off my shoes, just a brief walk from the bed to the bathroom made my feet black. I was horrified and decided to wear my shoes around the room.

The breakfast, however, was really good. The staff was also friendly and helpful.

Date of stay: August 2014
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Bekkalicious
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 August 2014 via mobile

We stayed here for six days in august, and were very satisfied. Clean rooms, helpful staff, and great location in the middle of town. Pretty cheap for a hotel, but that was without breakfast, which for us was fine. There's a good place for getting something to eat right across the street as well. On saturday night, it was pretty busy and noisy out on the street, so getting a room a few floors up might be a good idea. All in all a good place to stay.

Date of stay: August 2014
Trip type: Travelled as a couple
1  Thank Vidar S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 August 2014

Stayed overnight last month. The experience was terrible. The room stank of sewerage and the lift made a noise throughout the night. Slept badly and could not wait to leave the following morning at 6 00 am. Complained to the manager who said he would try and make it up some how. Never heard from him again. The irony is that we were referred to this hotel by the reception staff at The Best Western Hotel in Cape Town who were fully booked at that time.

Room tip: Never again.
Date of stay: June 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank cliffb962
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 April 2014

The location of the hotel is great - smack bang centre of town and right opposite an amazing eatery where you can get really good food for very affordable prices. Rooms are clean and a decent size - affordable and better than expected. The service was a bit odd though. The room was not ready at check in, even though we arrived after the scheduled time. We paid for parking, but the hotel only had one disk to share amongst all residents: enormously inconvenient as you need to go in and out the hotel to get this shared disk, before you can enter or leave the parking. The TV wasn't working when we got there, so we had to call down for tech support. The restaurant menu is not all that exciting, but good, affordable food is very easily available across the road, so was not a major challenge.

Date of stay: April 2014
1  Thank Kahmiela A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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