I made my reservation at the Inn's web site. Upon receiving my confirmation, I noticed that the confirmation had a blank spot where it should have noted my room name. I wrote to them about this to confirm my room but I never heard back at all. I had been booking some activities for my boyfriend and I to do while we were there and I decided to book a wine tasting and kayaking trip for Saturday. Since lunch was not provided by the tour, I called the Adobe Graham Village Inn to ask if they could (for additional fee) make us some sandwiches to take with us. One of the innkeepers, Ron, told me that they were not really set up to make lunches and that I could just go to the local grocery store (IGA, down the street) to get some stuff to eat. I was a bit disappointed because their web site talks about taking care of customers, etc. At this same time, I told him that my confirmation email had omitted my room name and he very "matter of factly", and almost rudely, replied, "well, you're in Sundance". I said great and got off the phone. Well, since all the arrangements for this trip were to be a surprise for my boyfriend and it was past the cancellation period, I couldn't really cancel and try to rebook elsewhere but I was concerned a little about whether it was going to be a good experience. Somewhere along the way, I received a note about communicating any special dietary requirements that we had. So I wrote and, in my usual style, provided a lot of info. Although neither one of us has any special dietary requirements, we do try to eat well. I noted to them that we eat a very simple breakfast with yogurt and granola and are happy with basic eggs and bacon. I added specifically that we do not eat much bread and especially do not eat sweet breads or danish and pastry. Our arrival was going to be very late so I called the Inn a couple days before our arrival just to confirm the entry procedure for late at night. All was exactly as documented upon our arrival. We read the little book that they provide and found out that the hot tub was off-limits except for between 6pm and 10pm in the evening and if you wanted to use it, you had to "schedule it" so that they could turn it on ahead of time so it would be hot. I don't know about you, but, when the web site says that they have a hot tub, I expect it to be usable anytime of the day. I should have loved to get in the hot tub in the morning to watch the sunrise or just enjoy a nice dip in the pool, too, followed by a warm up in the hot tub. The pool was dirty and not inviting in any way. I might have expected that they would have lanterns or torches burning out there. Many places of this supposed caliber that we've stayed have wine and cheese available at night. The first morning, they had a set breakfast menu with a fruit cup, a caramel scone, and egg fritata wtih sausage. The innkeeper couple doesn't talk at all. The woman says NOTHING. It was tough to get a "good morning" out of them. Both my boyfriend and I work in people-facing jobs and we are very easy to talk to and we found it to be very awkward to talk to them. So, when I saw the menu, I didn't want them to waste the scones so, I said that we didn't need the scones...Ron tried to tell us that we should take them and eat them later for a snack and when we declined, he got kind of "put off" and his attitude changed. The half a piece of sausage was very strange and had some kind of (almost slimy) cheese inside it. I didn't like it and neither did my boyfriend. The fritata was not like any other I have had and contained a lot of potatoes and wasn't hot. We were offered juice.....and my boyfriend asked for orange and I had cranberry. The juice was served in a huge glass that was 1/3 full...very strange. They had yogurt available but it was NON-FAT and was laced with aspertame, the cancer-causing agent better known as Nutri-sweet. I don't eat anything NON-FAT, especially not if its sweetened with an artificial sweetener. We went about our day, had a fabulous day and came back in time to watch a movie in our room. We brought our own, but he Inn has a very extensive library of movies from which guests can choose. The next morning, we attempted breakfast again. The menu was some chopped apples with cranberry sauce, followed by a mocha muffin, followed by "corn waffles with poached eggs with chipotle sauce and maple bacon. I don't eat poached eggs but I thought I could try the waffles and maybe my boyfriend would eat my eggs. Ron remembered that we were the "no bread" people (which is not what I had said) so he didn't bother bringing the mocha muffins out. Turns out that it was really Poached eggs served on top of corn waffles, smothered with gigantic amounts of some type of pink chipotle spiced sauce. Needless to say, I managed to eat the exposed corners of the waffle along the edge for my daily dose of carbohydrates and sugar and I ate the small cup of chopped apples smothered in sugary cranberry sauce...but that's all I had that day. After this, my boyfriend and I went to the grocery and bought me some real yogurt and some frozen berries that I kept in the refrigerator so I could have something to eat the next morning. My boyfriend did eat the eggs but the sauce was too much and too overwhelming and he didn't like the waffles...just empty calories. Again, we had a wonderful day riding the Verde Canyon Railway and staying away from the Adobe Graham Village Inn. We had intended to ask them to turn on the hot tub for our use but you can never find anyone to ask them so we never did get to ask and we never did get to go in the hot tub even once during our 3-night stay. The door to the Inn is locked all the time, even thought they say that its only locked after 6pm. So, don't leave without your key. You'll have to ring the doorbell and wait for someone to answer the door who will not speak even one word to you. I think the help is afraid to talk...as the Innkeepers don't talk at all. We decided not to even try to eat breakfast on day 3. No point. We saw later that the menu had been a Spanish Omelette but we didn't even see what it was like as we did not attend breakfast on Day 3. My boyfriend went down at 9:30am to get a cup of coffee from the self-serve coffee area but they had already put all the coffee away by 9:30am on a Monday morning. They say that breakfast is available until 10am. I guess not. We just ate our yogurt in our room. By the way, they serve breakfast and then they disappear and you never see them again. We were gone for daytime but we were back by 7-8pm every night and never saw a single soul. On the bright side, our room was very nice and warm and we enjoyed our jacuzzi tub and our walk-in shower. The bed was way too soft for both of us and I ended up with a very sore back from which I am still recovering. There is an incredible view and the room was well appointed with sound system for iPod, TV and DVD player. They start making breakfast at about 6am and you can hear that and smell that from the rooms inside the Inn (vs. the villas). You probably won't be able to sleep in. It didn't bother us as we were on east coast time and were up at 5am every day anyway.....but it might bother you. Upon checkout, we could not even find a human (I called for someone and went to the Innkeepers room where someone was vacuuming and could not hear me calling) so I just left the keys on a table in the dining area and we left. We absolutely loved the area and we will go back to Sedona...but we will not be going back to the Adobe Village Graham Inn.
WE had Sundance and we liked it.
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