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All reviews hash browns irvine spectrum living room sliding door hot breakfast covered parking yogurt front desk staff hot tub free breakfast easy access exercise room one night stay minute drive excellent stay beds were comfortable orange county
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Reviewed 7 September 2014 via mobile

Absolutely loved the quick check in and the friendly staff! Very helpful too! Our room was impeccably clean. My husband and I loved the tv remote controls. ..Great idea!
The free breakfast was an absolute delight! Great cook and delicious fresh choices! Will definately come here again!

Date of stay: September 2014
Trip type: Travelled as a couple
1  Thank gabi p
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General M, General Manager at Best Western Plus Irvine Spectrum Hotel, responded to this reviewResponded 9 September 2014

Dear gabi p,

Thank you very much for taking the time to let us know how much you enjoyed your stay at our hotel. We are glad to hear that we surpassed your expectations ! Is it is our goal to exceed the expectations of every one of our guests.

Please come and visit us soon. Our entire staff is ready to make your next trip to Orange County your best vacation yet.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2014

Despite the surroundings, it was a very nice hotel! There was easy access from the freeway. We chose the hotel because of it's location for the event we were attending and when we arrived we were a little taken aback by it's surroundings in an apparently less than prosperous couple of blocks. We walked into a crisp and clean lobby, cheerful greetings, and efficient check-in. We took the elevator to our room and were surprised by how much space we had. There was a living area with a desk for working, a sofa, chair, and table area which faced the entertainment center with TV, microwave, and hidden refrigerator. The bedroom could be separated from the living area by a sliding door and was quite spacious on it's own. There was a second TV on the dresser next to the closet. The closet was fairly roomy and there was and ironing board, iron and safe inside. The bathroom was small and the sink was on the bedroom dresser counter (which was a little odd, but OK) with the hair dryer on the wall beside it. The lighting over the mirror/sink wasn't the greatest. I found the bed to be too hard, but my husband likes firm mattresses and you can't please everyone. :-) The hotel was full of young teen soccer players, but we had no trouble with noise or rowdiness... kudos to their chaperones and the hotel staff for that! I saw complaints here on TA about the slowness of the internet, but my husband and I were on at the same time and I was streaming a movie while he took care of email and we had no slowdown or interruptions. All in all we would gladly stay here again if we needed to be in the area.

Date of stay: August 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Sandra S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General M, General Manager at Best Western Plus Irvine Spectrum Hotel, responded to this reviewResponded 9 September 2014

Dear Sandra S,

Thank you very much for your comments regarding your experience at our hotel. We do our best to provide all our guests with an enjoyable stay. Therefore, it's a pleasure to see that you enjoyed our friendly service, our spacious two-room suites, and our array of amenities.

We would like to invite you to stay with us again on your next trip to Orange County so we can have a chance to provide you with the high standards of service which we are known for.

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Reviewed 27 August 2014

After a recent two week stay, I'd say that this hotel deserves a solid 3.5 stars.

My overall stay was very pleasant. I checked in late in the evening and was up in my room in short order. The room did have a somewhat musty smell, but opening up the windows or turning on the AC solved that issue for me.

My first impression of the room was that it was very spacious and clean. The bathroom is a nice size and again, very clean. The updated decor is simple, but works to give it a slightly more upscale look. I appreciated that there were plenty of outlets around to plug gadgets into and even two flat screen TVs. I also appreciated that there was plenty of space to spread out and lay your stuff out.

During my stay, I did notice that, because of the design of the courtyard, noises from the pool area were very loud whereas you can barely hear the sound from the 5 which it is near. However, there were relatively few guests here and the ones that were here were generally quiet. If you need to sleep in absolute silence, this place may not be for you because of the courtyard has a way of amplifying sound.

Aside from that, I think that there are only a few other negative points to consider. First, the parking spaces are quite tight. It can be a challenge parking larger vehicles. Second, the elevators are really, really awfully programmed and you'll need to share them with the cleaning staff. Third -- and perhaps the most important -- is that the bed is as stiff as a board. This is easily my biggest complaint about this hotel as all other aspects were really what I would expect at this price point and didn't bother me that much. But with a bed this firm, you will wake up wondering if you've rested at all!

That said, I would say that there are plenty of pluses for this hotel as well. The hot water comes on instantly. It is within walking distance of a McDonald's if you need to grab a quick bite. The included breakfast is simple but gets the job done (and you can get eggs cooked to order). It's within walking distance of an excellent park to get a nice jog in the morning. The service staff are all friendly and work hard. For example, cleaning hours are from 9 - 2 but a cleaning lady noticed me walking into my room with a Do Not Disturb sign on it at 3 PM and asked if I wanted room cleaning (which I politely declined).

If you are in the area and you are looking for a good value, I think it's hard to beat this Best Western (especially if you like a FIRM bed).

Date of stay: August 2014
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank chrlschn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General M, General Manager at Best Western Plus Irvine Spectrum Hotel, responded to this reviewResponded 9 September 2014

Dear chrlschn,

Thank you very much for your comments regarding your stay at our hotel. It is through your comments and suggestions that we can know how well we are living up to our standards. We are glad to hear that you found value and convenience in the facilities and amenities we provide. Our staff and management are happy to hear that we were able to provide you with helpful and courteous service.

We truly appreciate the time you took to give us such a thorough review of your stay. We are definitely going to use your comments to make any necessary improvements to ensure that we always deliver great experiences to all our guests.

Please come visit us again soon. We will be delighted to be your gracious hosts again on your next trip to the Orange County area.

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Reviewed 26 August 2014

Its a one bedroom apartment minus the kitchen. My kids got their own sofa bed and television. I closed the bedroom door to not hear Disney channel. The staff was very friendly and helpful. Great space. Having a fresh hot breakfast cooked to order was awesome!!!!

Date of stay: August 2014
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Juan R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General M, General Manager at Best Western Plus Irvine Spectrum Hotel, responded to this reviewResponded 9 September 2014

Dear Juan R,

Thank you very much for your kind words. Our staff and management take pride in knowing that we were able to make your Orange County vacation a pleasant experience. Our commitment is to provide each and every guest with our own brand of warm, positive service.

We are happy that you were able to enjoy our facilities and amenities as well, and that they were a great value for you.

Please come back and visit us again soon. It will be our pleasure to make your next trip to Lake Forest, CA a memorable one.

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Reviewed 18 August 2014

The hotel was very clean and there was lots of parking. We were in a queen suite and it was nice to have another room to watch TV instead of sitting on the bed. The breakfast was great, the chef cooks you eggs, hash browns, bacon or sausage. You can also make your own waffle and they had lots of drinks and pastries to choose from also. We will definitely be staying at this hotel again as my daughter starts UC Irvine in the fall and this hotel was only 13 mins away.

Date of stay: August 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 694serenab
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General M, General Manager at Best Western Plus Irvine Spectrum Hotel, responded to this reviewResponded 9 September 2014

Dear 694serenab,

Thank you very much for your feedback about your experience at Best Western Plus Irvine Spectrum. It's a great pleasure knowing that we were able to make your time in Orange County pleasant experience. Our commitment is to provide each and every guest with our own brand of warm, positive service.

We are happy that you were able to enjoy our facilities and amenities as well - especially that awesome cooked-to-order breakfast.

Please come back and visit us again soon. It will be our pleasure to make your next trip to Lake Forest, CA a memorable one. Don't forget to ask about our special rate for UC Irvine.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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