We booked 3 rooms at the Ramada for New Years Eve 2011. Upon going to bed, we found the sheets dirty (with stains of the previous occupant) and a dirty sock in the cupboard. It took two hours to get anyone to deal with it. The following morning we went to lodge our dissatisfaction to find two other guests ahead of us complaining about the service as well. What infuriated us including the other guests was the total lack of interest by the front office desk manager with our issues. Overall a very disappointing experience for an international hotel chain. I have requested our in company to ban all stay by our personnel at Ramada globally as I feel there was a total failure of management.
- Also Known As:
- Ramada Resort,Cochin Hotel
- Ramada Resort,Cochin Hotel Kochi (Cochin)
- Ramada Hotel Kochi
- Reservation Options:
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