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104 - 109 of 270 reviews
Reviewed 8 July 2014

Worst Hotel to stay. Rates does not match the service. Worst than a motel for homeless people. Very rude front desk and housekeeping is a joke. Rooms are all worn out. Needs to be torn down and rebuilt. Taking advantage of the location.

Room tip: None of the rooms are good. Upgrading makes no difference.
Date of stay: July 2014
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
4  Thank Lanre A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QISMD, Webmaster at Quality Inn & Suites, responded to this reviewResponded 14 August 2014

Dear Guest,

Thanks for your comments. While I appreciate that you may not have fully enjoyed your stay, please understand that we satisfy many guests every night and take real pride in this property. Still, our goal is 100 percent satisfaction and we are still falling short of that goal in some cases. For that, I apologize to you.

Sincerely,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

Free wifi (very slow) and excellent breakfast. Great location. The rooms have little insulation between each other and the door outside allows sounds from the parking lot (loud college kids) in as though it were wide open. The room was clean, but was very worn (probably from all the college kids.) The staff was friendly and helpful. Pool had a lifeguard and was nice. The beds were too soft for my tastes.

Date of stay: June 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank wadickman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 June 2014

This hotel needs some serious updating, The furniture, doors, showers, bathrooms beds, blankets, etc are all in terrible need of updating. The only thing updated is the flat screen tv. I like that there are refrigerators in the room, but hate that take the chance of getting scalded when you take a shower, due to the inconsistency of the water.The young hotel staff does their best but what can they do about thin towels and sad rooms. Too bad its the closest hotel to the metro and UMD. Wish there was another place to stay.

Date of stay: March 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank koshertraveler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QISMD, Webmaster at Quality Inn & Suites, responded to this reviewResponded 14 August 2014

Dear Guest,

Thanks for your comments. We’re involved in an improvement process, and we’ll use your comments along with the comments of others as we change and improve. When you stay with us again, you can expect us to better than ever before. I’m sincerely sorry that some aspects of our property fell short of your expectations, and I hope you’ll be giving us another chance soon.

Sincerely,
Hotel Manager

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Reviewed 24 June 2014

The room smelled, the blankets had cigarette burn holes, stains on the chairs, the toilet made a ridiculous noise, the shower water temperature couldn't stay consistent, there were birds outside the room with bird poop all over the railing and dead cockroaches in the hall. There was a q-yip left on the floor from the guest before us and after a four day stay it was still never picked up. The pool closes at 8 pm, so by the time you get back from dinner and the city its closed. The staff ate breakfast before the guests and there was rarely enough food left over - especially if you need a gluten free options, and due to the large numbers at the hotel there was no place to sit if you did get food. Worst hotel stay ever.

Date of stay: June 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank expect2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QISMD, Webmaster at Quality Inn & Suites, responded to this reviewResponded 14 August 2014

Dear Guest,

I’m terribly sorry that we failed to meet your needs when so many others are satisfied. Still, you’ll be pleased to know that we’re involved in a continuous improvement process and will be better the next time you stay with us. We’ll use your comments along with those by others as we change and improve, and we look forward to having you with us again to see how we’re better than ever before.

Sincerely,
Hotel Manager

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Reviewed 18 June 2014

Its a budget motel, but the staff can be friendlier . The physical plant needs updating too. The sleeping room was clean, but outdated. The breakfast was the weakest link...not very appealing
nor tasty.

Date of stay: May 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
2  Thank AviCa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QISMD, Webmaster at Quality Inn & Suites, responded to this reviewResponded 14 August 2014

Dear Guest,

Thanks for you comments. I’m glad you had an acceptable stay, but I’m sorry that some aspects of our property failed to meet your expectations. We take pride in our facility and our staff. Still, we’re making changes to get better and better and look forward to having you with us again so you can see how we’re getting better and better. We value your business and apologize to you once again.

Sincerely,
Hotel Manager

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