We arrived at 6 p.m. & found our key stuck on reception front door, room was pretty dated, was not impressed with sign in bathroom asking to re hang towels as water, washing is expensive, (that is what we pay for) fridge needed defrosting & a clean, power went out for 3 hrs while we were there, the owners eventually brought us a candle!! We were ready to leave @ 9 a.m. the next day, sign on reception door said open @ 8.30 a.m. Waited until 9.15 then decided to go & have breakfast then come back to pay (credit card details given when booked & won't be charged until you checkout) went back @ 10 a.m. to pay finally reception was open but they had charged us already, not happy about that, only positive we have is that the view from our room was nice & would have been better if the windows were clean, for $120 we expect some service & at least to have someone in reception, this is a tourist town & I'm sure tourists would appreciate a friendly welcome on arrival & to be asked if they enjoyed their stay on departure. Come on Management sort out these issues.