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RM 1,269
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Reviewed 1 August 2012

My husband and I decided to get away for a couple of days during our Christmas break (yes the review is late). We took advantage of a special Casa was offering and for us it was a very pleasant stay. The rooms are a little outdated but ours was VERY clean and that is important to me. The front desk staff was very helpful and friendly! There is a separate bedroom and two bunk beds which would be perfect for a family with small children. There is a coffee maker and a basket with coffee and tea. There is a small functional kitchen. We did have a view from the balcony of Golden Corral and part of the Gulf but we had fun imagining what the people at GC were saying as they came out of the restaurant. Easy access to the seawall for evening strolls. To me, Casa was good enough to say I would definitely stay here again!

Date of stay: December 2011
  • Trip type: Travelled as a couple
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1  Thank 321LJG321
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 July 2012

We arrived around just after 4:00 p.m. to find that the air-conditioning was out in our unit. The surly guy at the front desk told us it wasn't their problem since it was a privately owned unit. After contacting the booking agent's emergency hotline, the owner sent an A/C repairman over right away. The repairman determined that the problem was on the roof. However the management refused to let any workmen on the roof in the evening. So our first night in Galveston was absolutely miserable. An electrician had to be called in the next day to fix the problem which was apparently caused by workmen who where were working on another unit and inadvertently messed up the A/C connections in our unit. The owner graciously comped that first night for us. Now - overall, the place is well-kept and convenient to Seawall attractions. However it's on the corner of the busiest intersection in town so getting in and out of the parking lot is almost always a challenge. The unit is smaller than it appears in photos, but adequate. Our kids were comfortable in the bunk-beds. We won't stay there again though, because of how the A/C problem was handled by Casa Del Mar management and front desk..

Room tip: We had a unit right on the seawall, but it wasn't that great because of all the traffic
Date of stay: July 2012
  • Trip type: Travelled with family
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3  Thank TripCat9999
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KarenGalveston_Texas, Front Office Manager at Casa Del Mar Beachfront Suites, responded to this reviewResponded 3 August 2012

As this unit was handled through a private owner, the on sight management is not able to respond to the comments regarding any other issues than the roof access. Please note that after hours safety concerns regarding roof access would have prevented allowing anyone onto the roof after hours. However, management will look into your complaint to ensure the limited access was warranted and we hope you will consider staying at Casa del Mar in the future.

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Reviewed 23 July 2012

My family of 5 rented from Casa Del Mar for a July vacation. Upon check-in, we were immediately disappointed by the size of the condo. It was very small, more like an efficiency-style apartment. The bunk beds were small and uncomfortable and the mattress in the bedroom was an inexpensive spring mattress that we could not imagine being comfortable to sleep on. To make things worse, the bathroom was VERY dirty. The tub was gray on the bottom and had hair in it. The bathroom sink was dirty - a tooth brush holder still had someone elses's tooth paste on it. Totally disgusting! We also noticed that the "kitchen" was dirty - found a cooking utensil in the drawer with dried food still on it. Kitchen floor had a sticky drink spill that had been left to dry. No dishwasher either. We found trash still in the trash cans - this unit had obviously been either skipped or brushed over instead of really cleaned for our visit! We ended up leaving for a cleaner hotel nearby with comfortable beds! Matter of fact, our hotel room/suite was actually bigger than this condo. Lesson we learned: Be careful of going by website pictures and read lots reviews before renting!

Date of stay: July 2012
  • Trip type: Travelled with family
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6  Thank TXFamilyofFive
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KarenGalveston_Texas, General Manager at Casa Del Mar Beachfront Suites, responded to this reviewResponded 30 July 2012

Please let us know the room number you occupied and your date of check-in and check-out in order for us to investigate this immediately. Casa del Mar is definitely not a large condo property, however, we pride ourselves on ensuring that we provide our guests with clean and comfortable accommodations along with friendly and professional service. This review appears to be a result of an error on our part in releasing a room for rental before it was cleaned and approved by the housekeeping supervisor, and if this the case, we would appreciate the opportunity to determine where the issue occurred or if this was a private rental. Please contact our General Manager at 409-572-1010 to ensure your complaint is resolved to your satisfaction. Thank you.

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Reviewed 21 July 2012

My family has been staying at Casa Del Mar since I was a kid. Now, we occasionally take short trips and try to stay here when we can for the weekend. These are no frills condos with kitchens, access to 2 pools right across the street from the Seawall. Just a short drive to the Strand - walking distance to many places to eat. This is not the Hilton people. But, it's reasonably priced, clean, and has a great location. Try to get the ocean front - they have the best balconies. A tip - call and ask for special rates. They have almost always given me a reduced rate or upgraded my room for the same as a standard.

Date of stay: May 2012
  • Trip type: Travelled with family
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5  Thank ladybythelake
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 July 2012

My family of 5 stayed a weekend at Casa Del Mar. We rented through Vacation Rental by Owners (VRBO), and this is quite a bit cheaper than renting directly through Casa Del Mar. The location is great--right across the street from the ocean and close to shopping. Our unit was clean and well stocked. The units are small, but this wasn't a problem since we were not looking for a place to stay indoors. We would definitely stay at Casa Del Mar again.

Date of stay: June 2012
  • Trip type: Travelled with family
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7  Thank Triplets2001
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KarenGalveston_Texas, Manager at Casa Del Mar Beachfront Suites, responded to this reviewResponded 18 July 2012

We’re so pleased that you enjoyed your stay at Casa del Mar and hope you’ll consider that the on sight Rental Program offers the comfort and conveniences of full housekeeping, 24 hour service and all the amenities of a hotel for your condo stay compared to a private rental. Pricing between the two is usually very comparable. Please make sure to let our professional staff book your next reservation!

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