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FourSeasons.com
RM 2,264
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Reviewed 20 December 2014

Everything was great from the minute I checked in until I checked out. If there was an issue it was resolved beyond my expectations. I love the little touches like cookies and water and how dog friendly they are. The spa was great and room service too (although a few issues there with food being cold but they were taken care of). Thanks for another perfect staycation !!

Date of stay: November 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Josietheoutlaw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
michael_nenner, Hotel Manager at Four Seasons Hotel Houston, responded to this reviewResponded 25 December 2014

Dear Gatorgrrl68:

Thank you for the wonderful feedback regarding your stay! We do love taking care of children and our furry friends. I'm sorry to hear back the food temperature and I will review this with our Chef.

Please let me know when you'll be back so I can thank you in person.

Regards,

Michael Nenner
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2014

We stayed 2 nights in the Four Seasons Hotel at Houston. We were very surprised with the check in and the dedication to our (4 year old) son. Very good location but beside this the complimentary hotel car to take you to close by restaurants or venues. Very good hotel for Houston.

Date of stay: November 2014
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank ChristopheRL75
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laura P, Director of Public Relations at Four Seasons Hotel Houston, responded to this reviewResponded 19 December 2014

ChristopheRL75,

We're pleased to hear you and your son enjoyed your stay with us, and thank you for your kind words on the quality of our establishment. We look forward to welcoming you again when your travels next bring you to Houston.

Best regards,

Laura Pettitt
Director of Public Relations
Four Seasons Hotel Houston

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Reviewed 12 December 2014

I come here several times a year in conjunction with a corporate board meeting. As I've noted in prior reviews the hotel is quite comfortable, with an attentive, smiling and highly professional staff. Having stayed at a number of hotels in Houston and the immediate area for the better part of the past 20 years, in my opinion this is far and away the best. Moreover, the staff make a point of remembering repeat guests, both upon registration and with a nice note from the GM and a small edible gift in the room. Highly recommended and notable meeting facilities.

Date of stay: December 2014
Trip type: Travelled on business
Thank Oberst06
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laura P, Director of Public Relations at Four Seasons Hotel Houston, responded to this reviewResponded 19 December 2014

Oberst06,

Thank you so much for taking the time to share your thoughts, we're honored to be the best hotel (far and away) in Houston, and we look forward to welcoming you again when your board meeting next brings you to Houston.

Best regards,

Laura Pettitt
Director of Public Relations
Four Seasons Hotel Houston

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Reviewed 12 December 2014

if you are looking for a good hotel in Houston stay at the Four Seasons. they are perfectly located and have nice updated rooms. The service is top notch Four Seasons expected service and the restaurant was very good.

Date of stay: November 2014
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank ReneI_12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laura P, Director of Public Relations at Four Seasons Hotel Houston, responded to this reviewResponded 19 December 2014

Rene I,

We're glad to hear you enjoyed your stay with us in Houston, and we look forward to welcoming you back again soon!

Best regards,

Laura Pettitt
Director of Public Relations
Four Seasons Hotel Houston

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Reviewed 11 December 2014

We come here often, but the last time we were there we brought my 17 year old to tour Rice U. We stayed in the pool cabana room, which we love for the access to a private cabana, that steps right up to the pool/pool area. He loved it! We love the poolside service, and they always go above and beyond to get anything we need for our room, etc. Comfy beds, and our favorite place to stay in Houston, and we've tried out almost every hotel!

Room tip: Ask for a pool cabana room if its a good time of year for swimming.
Date of stay: October 2014
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Treva T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laura P, Director of Public Relations at Four Seasons Hotel Houston, responded to this reviewResponded 19 December 2014

Treva2014,

We're so glad to hear you enjoyed your poolside stay with us, and we're wishing all the best to your son in his college tours & selection! We hope to welcome you back soon with warmer weather!

Best regards,

Laura Pettitt
Director of Public Relations
Four Seasons Hotel Houston

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