Ive stayed in a few St Regis - Shanghai and Singapore but St Regis San Francisco has impressed me with the superb staff and service to the highest level of detail. I've never been so impressed!
When we arrived at the hotel, we were supposed to be picked up at the airport but even though somehow we couldn't find the driver, we took a taxi to the hotel and the whole staff already knew about the problem however we were more than okay just to use a cab. We were escorted to our suite and the hotel staff explained in details about our room. She literally went one by one on what kind of services she could deliver and made our stay even more enjoyable.
I booked on a wine country day trip and the concierge was very kind, helpful and informative on assisting from car rental to arranging wineries visit appointment.
The hotel is beautiful! The only little downside is we expected the suite to be bigger, but it is quite small for a suite. However, it is still beautiful, cosy and the bed is really comfortable.
Overall, I totally will come back again and recommend my family and friends who are planning to visit San Francisco. Top notch!More
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