Mandarin Airlines
Headquarters: No. 3, Alley 123, Lane 405, Dunhua North Road, Taipei, Taiwan, Taipei Taiwan 105
Overview
4.093 reviews
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
93Reviews
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Uijeongbu
Seongnam, South Korea
1638 contributions
Fantacysky inflight wireless entertainment system
Ho Chi Minh City - TaichungNorth Asia
The inflight wireless entertainment system for B737-800 is “Fantacysky” using own smartphone with Wifi connection to see the movies.
But they are not workable. The movies can not be loaded, no matter the full or less than half passengers.
For a 3 hours flight, it is acceptable to travel without inflight movies. Food, service, takeoff, landing, and safety are excellent.
Date of travel: December 2023
Legroom
Seat comfort
In-flight Entertainment
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and Beverage
Written 25 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Patrick C
Taipei, Taiwan
9 contributions
The Flight Attendants Are Not Pleasant
Penghu - TaipeiDomesticEconomy
One of the two flight attendants on my flight definitely had an ax to grind. She said I could not use my laptop because that was against the law in Taiwan. She said: "Using a laptop on a plane is against the laws of domestic airfare in Taiwan." I was typing on Word. My laptop was in flight mode. After I disembarked, I called the government. They told me the flight attendant made it up -- she was not telling the truth. There is no such law. The flight attendant pointed to the flight safety card and said the regulations were there as well. That was untrue. Mandarin Airlines has said they forbid laptops on their flights. This is not what the flight attendant told me. She said they were against the law on domestic flights. Actually, she was on my case from the time I boarded.
Date of travel: August 2022
Legroom
Seat comfort
In-flight Entertainment
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and Beverage
Written 19 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Tracy P
Hong Kong, China
654 contributions
Small plane but with nice service
Hong Kong - KaohsiungNorth AsiaEconomy
It’s a very small plane, only 2+2 seats a row but the distance between rows is ok. And the flight attendants are nice and friendly and always smile. Besides, flying time is quite accurate, no delay.
Date of travel: January 2020
Written 5 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TOMHSU
Taiwan
2 contributions
比想像還要好太多! Better than expected!
Taichung - Hong KongAsiaEconomy
原本沒什麼期待，位子應該很小，因為是ERJ190 2/2
但其實實際坐的時候比B738還要好坐
坐裡面也不會跟別人擠，位子間距也很夠!
短短的香港線還有提供熱餐
組員服務殷切貼心
唯一小缺點就是沒有機上娛樂
但還是推薦選搭!
Didn't I expected for such RMQ-HKG short haul flight.
and it was ERJ190 configuration 2/2 single aisle aircraft.
But I was fully surprised that it was more comfort than B738.
There is sufficient leg room and I don't need to worry if I want to go to lavatory would interrupt with my neighbor.
And there was decent food offered and the cabin crew also provided good service.
Even though there's no entertainment in flight,
But still recommend to choose.
Date of travel: April 2019
Written 17 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lawrence_Hui
Hong Kong, China
20 contributions
value for money
Hong Kong - TaichungNorth AsiaEconomy
A good budget airline. A simple but satisfactory meal was provided even for the 1.5 hour flight, with hot meal box, water and snack. 30-kg checked bag allowance was included. Staff were nice and helpful.
Date of travel: December 2019
Legroom
Seat comfort
In-flight Entertainment
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and Beverage
Written 16 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bernard B
Rugby, United Kingdom
197 contributions
Small aircraft with two seats either side of aisles n problems regarding window passenger disturbance.
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